(630) 504-7151 ashlee@obriendoor.com

Customer Reviews of O’Brien Garage Doors – Chicago

These are just a few examples of what our customers had to say about O’Brien Garage Doors – Chicago. These are real reviews from real customers posted on various review websites.
We have been proudly serving our customers for over thirty years and are dedicated to providing them with friendly, honest service.

From 372 reviews
Larry Burnside
Larry Burnside

I'm very happy with the service from O'Brien Garage Doors. The technician was really knowledgeable and professional. He really took his time and adjusted my door until everything was just right. It was obvious that he was very experienced …

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Response from business owner

Hi Mr. Burnside! Thank you so very much for taking the time to come and leave kind words regarding your experience with us last week! It always makes our day to know that our customers were so satisfied! It was such a pleasure getting you all taken care of! We thank you for your time, your business, and we look forward to working with you for many years to come regarding any garage door assistance you may need. Please feel free to give us a like on Facebook to see updates, news, deals, and more! Warm Regards, O'Brien Staff.

via Google
S
S

Great service...arrived on time...was quick and thorough! Also advised me about my rollers that need to be replaced soon! I will use them again! Thanks O'Brien!

Response from business owner

Thank you so very much! We are so happy to have been of service and it makes our day to know you were satisfied! We thank you for your time and business and hope that you have a wonderful rest of your week! Warm Regards, O'Brien Staff.

via Google
Ed
Ed

Fast, prompt service with great prices and professional service l. Would definitely recommend to anyone in need of any garage repairs

Response from business owner

Thank you very much Ed! We very much appreciate your kind words, your time, and your business! We are very happy we were able to get you all taken care of. Please feel free to like us on Facebook for news and updates! We hope that you have a wonderful rest of your week! Warm Regards, O'Brien Staff.

via Google
Tom Liabo
Tom Liabo

Every time I have called O’Brien, they’re service is extremely responsive, they work quickly and have a friendly group of garage technicians.

Response from business owner

Thank you very much Tom! It always makes our day to hear such kind words from our valued customers after their service! It has been such a pleasure working with you guys over the years! We thank you for your time and business, and we look forward to being your garage door company of choice for many years to come! Please feel free to like us on Facebook for news and updates! Warm Regards, O'Brien Staff.

via Google
Early Adopter
Early Adopter

I have utilized O'Brien two times. The first time in 2018, and now in 2020. The 2018 guy ripped me off. Gave me excuses. I wish I could remember his name. The 2020 tech (Chris) was top shelf. He is honest, to the point, no time …

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Response from business owner

Hi There! Thank you very much for taking the time to come and leave kind words regarding your recent experience with us! Oh no! We very much apologize for your feeling not satisfied the first time we were out a couple of years ago and we will continue to look into what occurred so that we are making sure we are making any changes necessary to ensure customer satisfaction. We are so grateful that you chose to work with us again as customer care is truly our top priority! We thank you for your time, your business, and hope to work with you for many years to come! We hope that you have a wonderful rest of your week! Warm Regards, O'Brien Staff.

via Google
Richard Chirko
Richard Chirko

Same day – good price on replacing broken spring – fast work and good result. ? I am very pleased.

Response from business owner

Hi Richard! Thank you very much for taking the time to come and leave kind words regarding your service with us! It was such a pleasure getting your springs changed out for you and getting you up and running! We thank you very much for your time and business, and we look forward to working with you for many years to come! Warm Regards, O'Brien Staff.

via Google
Cathy Patterson
Cathy Patterson

Eric arrived on time & in proper PPE. Great service & price. Would not hesitate to have them back. THANKS!

Response from business owner

Hi Cathy! Thank you very much for taking the time to come and leave kind words regarding your recent experience with Eric! We are so happy you were pleased and look forward to working with you for many years to come! Warm Regards, O'Brien Staff.

via Google
Dennis Skalla
Dennis Skalla

Our tech was most knowledgeable, and offered suggestions to to keep our system in smooth running condition.

Response from business owner

Thank you very much Dennis! We very much appreciate your time, your business, and your taking and extra moment to come and leave kind words regarding your recent experience with us! It was such a pleasure working with you, and we look forward to working with you for many years to come! Please feel free to like us on Facebook for news and updates! Warm Regards, O'Brien Staff.

via Google
Mark Zucker
Mark Zucker

I started working with O'Brien last year and had a great service tech (Justin), whom I requested again this year. Last year he said "we'll need to keep an eye out on the springs, as eventually they'll need to be replaced". Told me the …

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Response from business owner

Hi Mark! Thank you so very much for taking the time to come and leave such kind words regarding your recent experience with us! We are so very happy that you have been very pleased with your level of service from Justin and our office staff! It always makes our day to hear such feedback from our valued customers! We thank you for your time and business over the years, and we look forward to being your garage door company of choice for many years to come! Please feel free to like us on Facebook for news and updates! Warm Regards, O'Brien Staff.

via Google
Jon Pawlowski
Jon Pawlowski

Super quick, informative, and had my garage door quiet like it should. Called same day, they were there in a few hours.

Response from business owner

Thank you very much Jon! It was such a pleasure performing your tune up for you! We thank you for your time and business, and we look forward to being your garage door company of choice in the future! Please feel free to like us on Facebook for news and updates! Warm Regards, O'Brien Staff.

via Google
Jim Kelley
Jim Kelley

Thorough. Explained everything, Efficient.

Response from business owner

Thank you very much Jim! We are very happy to have been of service and look forward to working with you for many years to come! Thank you for your time and business! Warm Regards, O'Brien Staff.

via Google
Nando Cerritos
Nando Cerritos

Very professional, came within 20 minutes of placing the service call. Very prompt and quick service. Wasn't the first time we use their service and definitely not the last.

Response from business owner

Thank you very much Nando! It has been such a pleasure working with you and we are so happy that you were satisfied! We thank you very much for your time and business over the years and we look forward to working with you for many years to come! Please feel free to like us on Facebook and/or follow us on Instagram for news and updates! Warm Regards, O'Brien Staff.

via Google
Michelle Jones
Michelle Jones

Quick, efficient technician reset program to keypad and 3 remotes. In & out in just a few minutes.

Response from business owner

Thank you kindly Michelle! It was such a pleasure getting you all taken care of! We thank you for your time and business, and we look forward to working with you for many years to come! Warm Regards, O'Brien Staff.

via Google
James Darby
James Darby

O'Briens did a great job, they came out within 24hrs to replace a broken spring. I had them replace the cables and rollers as well. He was quick efficient and very polite. I have lived here for 3 years and this door has never been so …

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Response from business owner

Thank you very kindly Mr. Darby! We are so happy to have been of service recently to assist you with your garage door system needs! It was such a pleasure working with you, and we are so happy to hear that your system is running very smoothly! We thank you for your time and business and we look forward to working with you for many years to come! Warm Regards, O'Brien Staff.

via Google
The Buhot’s
The Buhot’s

The were very helpful, friendly and quick.

Response from business owner

Thank you very kindly Mr./Mrs. Buhot! It was such a pleasure performing your tune up for you! We appreciate your time and business and look forward to working with you for many years to come! Warm Regards, O'Brien Staff.

via Google
John P Barbarino
John P Barbarino

The service tech was great, clearly explained the problem and solution while providing me with the exact repair cost.

Response from business owner

Thank you very much Mr. Barbarino! It has been such a pleasure working with you the last couple of times installing your opener a few years ago and changing out your garage door spring system a few weeks ago! We thank you for your time and business, your kind words, and we look forward to working with you for many years to come! Warm Regards, O'Brien Staff.

via Google
Susan Shukstor
Susan Shukstor

Fast, fair and personable. Thanks!

Response from business owner

Thank you very much Susan! It was such a pleasure getting your garage door springs changed out for you! We thank you for your time and business, and we look forward to working with you for many years to come! Warm Regards, O'Brien Staff.

via Google
Jefffery Pearson
Jefffery Pearson

Very good work and prompt

Response from business owner

Thank you very kindly Mr. Pearson! It was such a pleasure working with you, and we are happy to call you our valued customer! Warm Regards, O'Brien Staff.

via Google
Robert Wozniak
Robert Wozniak

I have used O’Brien garage doors before to take advantage of their service special and was pleased with their prompt professional service. This occasion I wanted a quote to replace a 60 year old steel door that was showing signs of old age…

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Response from business owner

Hi Robert! Thank you so very much for taking the time to leave such detailed kind words regarding your experience as a whole with us! It always makes our day so wonderful to receive this! It was such an absolute pleasure working with you and getting your door all installed for you! If you have an extra moment and would like to attach a photo of your new garage door to this review we would love to see the finished product! We thank you very much for your time, your business, and we very much look forward to working with you for many years to come!! Please feel free to like us on Facebook or follow us on Instagram for news and updates! Warm Regards, O'Brien Staff.

via Google
Frank Canzolino
Frank Canzolino

Brian did a great job fixing the opener. Two thumbs up.

Response from business owner

Thank you very much Frank! We are so happy you were satisfied and look forward to working with you for many years to come! Warm Regards, O'Brien Staff.

via Google
Teddy Zartler
Teddy Zartler

They were able to come out the same day. Great service.

Response from business owner

Thank you very much Teddy! We appreciate your kind words and are happy to have been of service! Warm Regards, O'Brien Staff.

via Google
Edward Ploog
Edward Ploog

Did a good job. Fair price. Very helpful.

Response from business owner

Thank you Edward! It was a pleasure working with you! Warm Regards, O'Brien Staff.

via Google
Jack Bigelow
Jack Bigelow

Service was prompt and well-done. Suggest that you include, in your services, disposal of the old, replaced garage door opener.

Response from business owner

Thank you very much Jack for your kind words regarding your service! It was a pleasure installing your opener for you and has been a pleasure working with you over the many years! We thank you for your feedback, your suggestions, your time, your business, and look forward to working with you for man years to come! Warm Regards, O'Brien Staff.

via Google
Tod Bridges
Tod Bridges

Very satisfied. John, the technician knows his stuff. Very informative. Only negative is that it was a little more costly than I expected but maybe I’m just not aware of the rates these days.

Response from business owner

Hi Tod! Thank you very much for taking the time to come and leave kind words regarding your experience with John last week! It was such a pleasure repairing your spring system and also working with you in the past. We thank you for your time, your feedback, and will definitely forward your feedback to the proper managers as well. We hope that you have a wonderful rest of your week and look forward to working with you for many years to come! Warm Regards, O'Brien Staff.

via Google
Erin Divoky
Erin Divoky

John came out this afternoon to fix our door. He was on time and very friendly. Not only did he fix the door, but he taught me some simple maintenance to extend the life of the opener and spring. Very affordable, excellent service, HIGHLY …

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Response from business owner

Hi Erin! Thank you so very much for taking the time to come and leave such kind words regarding your experience with John last week! It was such a pleasure getting your door back and track and getting you all fixed up. We are so happy you were very satisfied, and look forward to working with you for many years to come! We hope that you have a wonderful rest of your week! Warm Regards, O'Brien Staff.

via Google
Nancy Stoller
Nancy Stoller

I had O'Brien out a couple of times and each time they were there when they said they would be, the service man was very helpful and pointed out things that were wrong and when they did the work I asked them to do it was done quickly and …

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Response from business owner

Thank you very much Nancy for taking the time to leave kind words regarding your experiences with us last year! It was such a pleasure working with you and getting you all taken care of. We very much appreciate your time and business and look forward to working with you for many years to come! Warm Regards, O'Brien Staff.

via Google
kay five
kay five

They’re the best! Good prices, Excellent and fast service.

Response from business owner

Thank you very much Kay! We very much appreciate your business, your time, and we look forward to working with you for many years to come! Have a wonderful rest of your week! Warm Regards, O'Brien Staff.

via Google
Ronn j Cruz
Ronn j Cruz

Eric came out and install the door did it great job cleaned up everything and it works great I like to thank him for all his work once again he did clean up it was nice to see that someone does that and he did an outstanding job he was also…

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Response from business owner

Thank you very much Mr. Cruz for taking the time to come and leave kind words regarding your recent install with Eric! It always makes our day to hear that our valued customers were happy with their experience. We thank you very much for your time, your business, and look forward to working with you for many years to come! Warm Regards, O'Brien Staff.

via Google
Roger Simonis
Roger Simonis

Attention to details.

Correcting deficiencies that were not originally noted, but came up as the project continued.

Response from business owner

Thank you very much Roger for your kind words! It was such a pleasure working with you! We thank you for your time, your business, and hope to be your garage door company of choice for many years to come! Warm Regards, O'Brien Staff.

via Google
Bruce Rebechini
Bruce Rebechini

Fast service both for response time and getting the work done. Two man crew was nice to work with, explained the options on the spring life and warranty before installing them. I think they enjoyed working in my finished well lit garage…

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Response from business owner

Hello Bruce! Thank you very much for taking the time to come and leave such kind words regarding your recent experience with our technicians! We are so happy that you were pleased with the response time and manner of service performed. We hope that you have a wonderful rest of your week, and we look forward to being your garage door company of choice for many years to come! Warm Regards, O'Brien Staff.

via Google
valerie bell
valerie bell

The person arrived within the specified time frame, completed the task and gave me suggestions for what else needed to be done. When the time comes, I will be contacting you.

Response from business owner

Thank you very much Valerie for your kind words! It was such a pleasure installing your opener for your and we are so very happy you are satisfied. We look forward to working with you for many years to come and hope that you have a wonderful new year! Warm Regards, O'Brien Staff.

via Google
Terri McCarthy
Terri McCarthy

They came out in 30 minutes and did a great job.

Response from business owner

Thank you very much Terri! We very much appreciate your kind words! We look forward to coming and doing your trim when the weather gets warmer. Have a wonderful new year and thank you for your business and time! Warm Regards, O'Brien Staff.

via Google
Ken Clark
Ken Clark

I am happy that I went with O'Briens Garage Doors.

They were professional from start to finish. I had 3 Garage door Openers the LED Lift Masters installed. These have replaced my 12 year old ones, and wow what a difference on how quiet they…

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Response from business owner

Hi Ken! Thank you so very much for taking the time to come and leave such kind detailed feedback regarding your experience with us in November! We are so very happy that you are loving your new openers! It has been our pleasure working with you and getting all the work completed for you. We very much value your business, your time, and look forward to working with you for many years to come! We hope that you have an absolutely wonderful new year! Warm Regards, O'Brien Staff.

via Google
ken frantzen
ken frantzen

O'Brien replaced our old heavy wooden garage doors, a double and a single this past summer. The estimator came out to price the doors and two new openers. Best, he had color samples for my wife to pick from. We ordered the doors. The …

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Response from business owner

Hello Mr. Frantzen! Thank you so very much for taking the time to come and share such kind words regarding your experience with your install last summer! It truly makes our day to hear such wonderful feedback. It was such a pleasure getting your doors all installed for you and has been a pleasure working with you over the years for the other repairs you have needed! We very much appreciate your time, your business, and look forward to being your garage door company of choice for many years to come! Warm Regards, O'Brien Staff.

via Google
Don S
Don S

John was great. Great communication by your staff. Were bit late but got a call to advise of the lateness.

Jacki H
Jacki H

We had our door installed yesterday and I was quite pleased with the professionalism of the installer, Eric, and would like management to know what a terrific employee they have.

Rosemary L
Rosemary L

...The technician was knowledgeable, friendly and honest

Diane S
Diane S

I was extremely happy with the work done, the technician was very professional, friendly and punctual. I would never have known about your company if I didn’t find the coupon in with other coupons from Save-On (not sure if that is the …

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N
N

Awesome!!!

My garage door decided to start acting up recently and I was hoping it was merely the result of garage door seasonal affective disorder (aka garage door winter blues) that a few minor adjustments and a dash of positive ju-ju …

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Response from business owner

Thank you so so very much for taking the time to come and write such kind wonderful words on your recent experience with us! It truly makes our day to hear such wonderful feedback from our customers and to know that we are making them happy in every way we are able. It has been such a pleasure working with you over the years and we very much value your time, your business, your kind words, and your having us to your home to take care of your garage door concerns! We hope that you and your family have an absolutely wonderful rest of your holiday season and we look forward to working with you for many years to come!! Warm Regards, O'Brien Staff.

via Google
Michael H
Michael H

THEY DID A GOOD JOB!

CANDICEGREENE
CANDICEGREENE

Yes I Would recommend OBrien Garage Doors. We had really good service. However I'm not logging in to Google. Thank you

Barbara M
Barbara M

The young man arrived ready to offer me the best garage service I could experience. e was on time, dressed appropriately, acted professional. In addition, he showed patience while he explained and demonstrated "how to" operate my new system…

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Linda H
Linda H

I was very happy with the prompt service. I will use O'Brien in the future.

Wendy O
Wendy O

Very honest, professional and reliable. Always use as our go to garage door servicers.

Bill H
Bill H

The crew who installed my new garage door was professional, prompt and completed all things promised.

Thanks O'Brien Garage Doors.

W. Hackett

Les I
Les I

Great experience with O'Brien's. Quick, responsive, friendly. Recommend them

Donald B
Donald B

O'Brien took care of my spring issue. Smooth process.

Robert G
Robert G

I was very impressed with the response time. Justin was here in less than an hour from my call and was very thorough in presenting me with my options. He answered all of my questions while he was doing the work which gave me confidence …

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Greg H
Greg H

Maintenance made the garage door quiet as new!

Jack B
Jack B

very prompt professional and fast service. Would definitely use them again

Virgil V
Virgil V

Keep up the good work.

Joe F
Joe F

They arrived when they said they would and completed the repair quickly.

Teresa K
Teresa K

Came early which was perfect. Fixed the issue in record time. Pleasant and efficient.

Geary M
Geary M

The technician John and his assistant called while on their way and were prompt. They did a thorough troubleshoot check, correctly diagnosed the problem and tried the easy solution first. So far so good. My only concern was that their …

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Joseph A
Joseph A

Knowledgeable service tech that is all

Joyce S
Joyce S

A plus. Service man was efficient and very pleasant.. Would recommend him to everyone.

Ken T
Ken T

service was prompt, courteous, professional

Steve M
Steve M

Justin from O'Brien garage doors came out to service my garage door.…

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Joseph G
Joseph G

Repairman Jose came out on the time given,gave me and estimate and was very personable and knew his stuff

Very happy with the service!

Dale D
Dale D

Great, prompt service. I will use them again and recommend them to others.

Dan B
Dan B

The O'Brien Service Team Member was on time, professional, did a great job and very helpful with information and advise.

I don't offer reviews often ... but I would highly recommend these folks!

db – Wauconda

Caral G
Caral G

Very happy with the quality of work. Our garage door was shaking from side to side and now it is perfect. It is very quiet and no shaking.. great job!

Jim
Jim

Repairman explained what was wrong, how he could fix it and the cost.

Duangporn T
Duangporn T

The technician showed up on time, very polite and knowledgeable. He answered all of the questions I asked even offered to come back with no charge if I have problems operating the remote after changing out fresh batteries.

Kathy C
Kathy C

Excellent experience.....thank you very much

Sean J
Sean J

Good work and professional workers

Robert R
Robert R

I was contacted prior to their arrival. The technician was very polite and efficient. After he looked at the door he informed me of the cause and corrective actions he would need to take to fix the door. No work was done until we had talked…

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Ben T
Ben T

Arrived in stated time frame and did good job.

Catherine S
Catherine S

Technician did a fine job. Thank you

Joanne S
Joanne S

The serviceman who came out, did an excellent job. I was very pleased.

Larry O
Larry O

Great Job! Very professional and very thorough. Explained everything in detail!

Walter F
Walter F

Good guy. Efficient. Knowledgeable. Prompt/on time.

Alan D
Alan D

Very pleased w the service.

Jose G
Jose G

Grateful that your tech was helpful and diagnosed our problem swiftly. Credit to him and you. Thanks

Sam E
Sam E

Very courteous and well done job. Thanks

Charles C
Charles C

Great companies start with great personnel.My tech John is certainly what makes O`Brien Garage Doors the best!

Jacky W
Jacky W

Exceeded my timely expectations, going the extra mile, reasonably priced, definitely recommend O’Brian Garage Doors

Cole T
Cole T

Justin performed the repair very quickly and was very nice.

Patrick L
Patrick L

VERY SATISFIED WITH THE WORK THAT WAS PERFORMED. OUR LARGE GARAGE DOOR WAS REALLY GIVING US A FIT.…

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Shar B
Shar B

The service men of O'Brien are prompt, polite, and know their business. We had a garage door that would intermittently not close; types of problems that drive a home owner crazy. Our rep diagnosed the problem quickly and fixed the problem…

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Bob S
Bob S

Arrived on time, price was as quoted, work was very satisfactory, technician was professional and friendly.

Varadhan V
Varadhan V

Quick response and fixed the issue to our satisfaction. Very good service

Wieslaw C
Wieslaw C

Fast solid service.

Recommend to everyone in garage door problem

They deserve 5 stars

Tracy J
Tracy J

Great service... If you want to keep your Garage up to date and quite call O'Brien Garage Doors for a Tune Up.

Lola R
Lola R

We were happy with the quick response to our call, They had a technician out the next day! We also felt they were pretty reasonable. We keep their number handy!

Michael H
Michael H

Thank you for your fast and professional installation of my new garage door opener. I couldn’t have been more pleased, except if you would’ve given it to me for half price.

Joseph S
Joseph S

I was pleased that the worker arrived on time – actually 15 minutes early. Quite a difference from other workmen.

Cordially,

Joseph A. Svozil

Edward M
Edward M

The 2 service guys were right on time and did a great job. I appreciate the extra steps they took by tweaking the garage door opener.

Delores D
Delores D

Our technician Justin was right on time and did an excellent job explaining what needed to be done immediately plus some advice for future maintenance.

Charles S
Charles S

Prompt, courteous service! Fair price too!

Dan O
Dan O

Justin replaced my spring & was very polite & professional.

Jill U
Jill U

Was running early, which worked out great for me; Diagnosed & fixed quickly & efficiently. Professional and courteous, too!

Jeanne F
Jeanne F

Every winter our garage door has issues with staying open in cold weather. I always call O’Brien and they come to the rescue. Justin had it checked and fixed within a half hour!

Dale S
Dale S

Justin was great and very honest

Elaine C
Elaine C

Your service man listened to my problems. He acted swiftly to correct them. I was very impressed.

emc

Betsy W
Betsy W

My garage door has not at 100% opening nd closing and I noticed something was off. I have had O'Brien inthe past and was happy and called on Friday and someone was there Saturday morning. When the tech closed the door he noticwd the chain …

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Tom M
Tom M

great customer service. expert techs. reasonable price. quick response. highly recommend O'Brien for garage door repairs.

Vincent W
Vincent W

Great same day service !!!!

And great price..................


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