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Customer Reviews of O’Brien Garage Doors – Chicago

These are just a few examples of what our customers had to say about O’Brien Garage Doors – Chicago. These are real reviews from real customers posted on various review websites.
We have been proudly serving our customers for over thirty years and are dedicated to providing them with friendly, honest service.

From 259 reviews
John Glynn

Jusin was the technician who worked on my garage. I was having issues with the garage door openers and within seconds he had figured out the problem. I had tried to fix things myself and got everything pretty screwed up. He had to spend a …

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via Google
Debbie Van Dyke

Justin came out and replaced both of our springs. He was very professional and knowledgeable. I would highly recommend O'Brien for any garage door repairs.

via Google
M G

Great service & fair price!

via Google
Jenise S.

Easy to schedule, showed up in time and was very efficient .I would definitely use them again.

via Google
Alan Mcmillan

We called at 11:30 am and they showed up at 1:00pm as they said they would and replaced the broken springs in 40 min. Excellent job.! Would recommend! Only reason I didn't give a 5* review is that I think their price was a little high.

via Google
N

Awesome!!!

My garage door decided to start acting up recently and I was hoping it was merely the result of garage door seasonal affective disorder (aka garage door winter blues) that a few minor adjustments and a dash of positive ju-ju …

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Response from business owner

Thank you so so very much for taking the time to come and write such kind wonderful words on your recent experience with us! It truly makes our day to hear such wonderful feedback from our customers and to know that we are making them happy in every way we are able. It has been such a pleasure working with you over the years and we very much value your time, your business, your kind words, and your having us to your home to take care of your garage door concerns! We hope that you and your family have an absolutely wonderful rest of your holiday season and we look forward to working with you for many years to come!! Warm Regards, O'Brien Staff.

via Google
Aurie Pennick

Service man was excellent. He was efficient and very professional.

via Google
paul peters

I was impressed by how soon after I accepted to estimate by Justin that an appt for installation was set up. I was getting stressed out when the time of the appt (10AM to 2 PM) reached 2 PM an no one showed up. However, Eric showed up at 2:…

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via Google
Randy Smith

I’m glad I made the decision to call. I’m usually hesitant about calling a service provider that I didn’t get through a referral. In this case, I called on Monday, and they came out the next day. They quickly assessed the issue and let me …

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via Google
Kestutis Susinskas

Service was responsive and professional. Servicemen did a great job. Showed up on time. Worked quickly to replace the garage door. Cleaned up afterwards.

Response from business owner

Thank you so very kindly Kestutis for not only coming and provide kind words regarding your experience but also for choosing to work with us for many years now! It has been such a pleasure assisting you with your garage door/garage door opener repair/install needs over the years and we look forward to many more years working with you! Have a wonderful rest of your week! Warm Regards, O'Brien Staff.

via Google
Angie Greiman

I've used them for several years and they are on time and professional plus get the job done.

Response from business owner

Thank you very much Angie for your kind words on your experience over the years with our company! It has been such a pleasure being your garage door company of choice for so many years and we very much appreciate and value your time and business! Happy holidays to you and your family! Regards, O'Brien Staff.

via Google
Deb Page

We ordered a beautiful door with pretty etched windows on top. The crew was very efficient and on time!! This is an excellent company to do business with.

via Google
Tracy Bingham

Fast & reliable service! Justin was awesome! He explained everything perfectly & gave me no-pressure recommendations for eventually-needed upgrades. I will definitely be using O'Brien for all of my future tune-ups!

Response from business owner

Thank you very kindly Tracy for taking the time to come and provide such kind positive feedback on your experience with us! It has been such a pleasure doing your tune ups the last couple of times. We thank you for having us to your home and look forward to working with you for many years to come! Regards, O'Brien Staff.

via Google
M Grahom

Fantastic service and fair pricing.

Response from business owner

Thank you very much!! We truly appreciate your kind words and thank you for having us to your home! Regards, O'Brien Staff.

via Google
Rick Buscemi

Fast on time service. Tech was very friendly and explained what he was doing.....great job!

Response from business owner

Thank you very much Mr. Buscemi for having us to your home and for taking the time to provide your kind words! It was a pleasure working with you and we hope you have a wonderful weekend! Regards, O'Brien Staff.

via Google
Mitch Carr

Prompt response, professional and knowledgeable staff. Been using them for 9 years and always satisfied.

Response from business owner

Thank you very much Mr. Carr for your kind words and for your business over the many years! It has been our pleasure servicing your garage door and we look forward to working with you for many years to come!! Regards, O'Brien Staff.

via Google
Michael H

THEY DID A GOOD JOB!

Sajedul Alam

Good customer service on the phone. Technician arrived timely.

Response from business owner

Thank you kindly Sajedul for your compliments! It always makes our day to hear kind feedback. It was a pleasure performing your tune up for you and we look forward to working with you in the future! Regards, O'Brien Staff.

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arthur lindley

The technicians did excellent work.

via Google
Jack Macholl

Nicolas was a wonderful repair man. His work was efficient, neat and he explained everything. He went the extra mile to change opener bulb and help me connect my car opener button with the lift unit.

Response from business owner

Thank you so very much Mr. Macholl for your very kind words regarding your experience with Nicolas a couple days ago! It was such a pleasure repairing your garage door and we look forward to working with you for the many years to come! We appreciate your time and having us out to your home! Regards, O'Brien Staff.

via Google
Brian Leu

They were on time, very professional, fair priced and got the job done quickly

Response from business owner

Thank you so very much Brian for taking the time to come and leave kind words on your experience! We value your business and time and look forward to working with you in the years to come! Regards, O'Brien Staff.

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Martin Small

Delivered as promised for a fair price too.

Response from business owner

Thank you very much for your kind words Martin! It was a pleasure working with you! Regards, O'Brien Staff.

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alice berger

O'Brien is terrific. They are prompt, very reasonably priced and get the job done. I would highly recommend them.

Response from business owner

Thank you very much Alice for your kind words, time, and business! It has been a pleasure working with you and we look forward to working with you for the many years to come! Regards, O'Brien Staff.

via Google
Carol Sylvester

Tech, was on time, friendly and professional. Addressed and fixed the problem quickly.

Response from business owner

Thank you kindly Carol! It was a pleasure working with you! Regards, O'Brien Staff.

via Google
Dan Adlfinger

They did a great job with follow up to make sure I was 100% satisfied. The install was very quick and the two installers did a great job.

Response from business owner

Hello Dan, thank you for your kind words regarding your installation! It was a pleasure getting everything installed for you to your satisfaction. We thank you very much for your time, your patience, and for choosing to have us out to your home for your installation. We look forward to working with you in the many years to come and hope that you have a wonderful weekend! Regards, O'Brien Staff.

via Google
Tale Pale

Very fast and respond within days to solve my problem.

Response from business owner

Thank you very much Tale for your positivity and kind words! We value your time and business and it was a pleasure working with you!! Regards, O'Brien Staff.

via Google
Janice M

Very responsive and helpful for a day-of problem.

Response from business owner

Thank you very much Janice for your kind words, time, and business! Regards, O'Brien Staff.

via Google
Chad Larson

Tech showed up on time and the door was fixed quickly. Super reasonable.

Response from business owner

Thank you kindly Chad! It was a pleasure working with you!! Regards, O'Brien Staff.

via Google
Rudy Johnson

Timely service. Fair pricing. Good recommendations on how to maintain the springs and door.

Response from business owner

Thank you very much Rudy! It was such a pleasure working with you. We appreciate your kind words and having us out to your home! Regards, O'Brien Staff.

via Google
Greg Pusch

Great job by Eric Thayer in replacing our garage door opener and springs. On time, reasonably priced and professional in all aspects. This company has helped my family in the past and we'll recommend Eric and O'Brien Garage Doors to others.

Response from business owner

Thank you so very much Greg for taking the time to come and leave such kind positive words on your experience with Eric! It has been such a pleasure working with you guys and we look forward to working with you for the many years to come! Regards, O'Brien Staff.

via Google
Patrick Coleman

On time, fast, nice & clean.

Would use them again for sure.

Response from business owner

Thank you very kindly Patrick! Thank you for having us to your home and we very much appreciate your business and kind words! Regards, O'Brien Staff.

via Google
Vicki Martello

Very prompt and reliable company with quality technicians. New garage door was in stock and installed quickly. Thank you for excellent service!

Response from business owner

Thank you very much Vicki for your kind words regarding your service! We very much value your business and your feedback put a smile on our faces! We look forward to working with you for many years to come! Regards, O'Brien Staff.

via Google
Alex Karan

Great service, polite and professional team. Technician came early with a confirmation call from the dispatcher.

Response from business owner

Thank you very much Alex for taking the time to give us kind feedback. We appreciate your business and your time and hope you have a wonderful weekend! Regards, O'Brien Staff.

via Google
Kristin Hank

Wonderful service!!!

Response from business owner

Thank you very much Kristin!! Regards, O'Brien Staff.

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Debbie Viall

Excellent and helpful service

Response from business owner

Thank you kindly Debbie! We appreciate your business and kind words! Regards, O'Brien Staff.

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Chris Hall

Pricey but the service is amazing and fast.

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Janet Schenone

Very courteous and prompt service!

Response from business owner

Thank you very much Janet! Pleasure working with you! Regards, O'Brien Staff.

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Mehdi Razvi

Technician was professional and also explained in details about the garage door

Response from business owner

Thank you very much Mehdi for taking the time to provide kind words regarding your service! It was a pleasure coming to your home and assisting with your garage door needs and answering any questions! Regards, O'Brien Staff.

via Google
CANDICEGREENE

Yes I Would recommend OBrien Garage Doors. We had really good service. However I'm not logging in to Google. Thank you

Jessica Larson

They were prompt with their service, honest, on time, efficient, and took their time patiently explaining things! Highly recommend!

Response from business owner

Thank you so very much Jessica for taking the extra moment to provide detailed kind words on your experience with our company! We very much value your business, your time, and look forward to working with you for the many years to come! Regards, O'Brien Staff.

via Google
William Flinker

This company was awesome. Only did what was necessary. Very honest!!!

Response from business owner

Thank you very much Mr. Flinker for having us to your home, for working with us, and for taking the time to leave kind words! We look forward to working with you for the many years to come! Regards, O'Brien Staff.

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Anselmo Clara

Very professional and timely manner,reasonable price.

Response from business owner

Thank you very kindly! It was a pleasure working working with you!! Regards, O'Brien Staff.

via Google
Barbara M

The young man arrived ready to offer me the best garage service I could experience. e was on time, dressed appropriately, acted professional. In addition, he showed patience while he explained and demonstrated "how to" operate my new system…

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Janet Flynn

My appointment started and ended on time. The work was done to my complete satisfaction, despite the fact that I needed more work than when the service call was scheduled.

Never would have guessed my garage door springs would break right …

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Response from business owner

Thank you so very much Janet for taking the time to leave such kind words regarding your experience with Ryan! We are so happy that we were able to get you all taken care of to your satisfaction and we look forward to working with you for the many years to come! We hope that you have a wonderful weekend! Regards, O'Brien Staff.

via Google
Jeffrey Clark

Arrived on time. Provided superb service. Prices are fair.

Response from business owner

Thank you very much Jeffrey for taking the time to leave us kind words on your experience with us! It was a pleasure working with you and we look forward to taking care of any garage door concerns you may have for many years to come! Regards, O'Brien Staff.

via Google
Linda H

I was very happy with the prompt service. I will use O'Brien in the future.

Wendy O

Very honest, professional and reliable. Always use as our go to garage door servicers.

Bill H

The crew who installed my new garage door was professional, prompt and completed all things promised.

Thanks O'Brien Garage Doors.

W. Hackett

Les I

Great experience with O'Brien's. Quick, responsive, friendly. Recommend them

Donald B

O'Brien took care of my spring issue. Smooth process.

Robert G

I was very impressed with the response time. Justin was here in less than an hour from my call and was very thorough in presenting me with my options. He answered all of my questions while he was doing the work which gave me confidence …

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Eleanor Walsh

They came out quickly for a repair. Pricing was reasonably and the gentleman that did the work was knowledgeble and pleasant. He did a great job repairing an old door that should just be replaced.

Response from business owner

Thank you very much Eleanor for your kind words regarding your service! It is our pleasure working with you and we look forward to working with you for many years to come! Regards, O'Brien Staff.

via Google
Greg H

Maintenance made the garage door quiet as new!

Jack B

very prompt professional and fast service. Would definitely use them again

Virgil V

Keep up the good work.

Elizabeth Isbell

Needs Springs and gear box ASAP...came out quickly and did a great job.

Response from business owner

Thank you kindly Elizabeth! It was a pleasure working with you!! Regards, O'Brien Staff.

via Google
E Barr

Very quick efficient service. Would use them again

Response from business owner

Thank you very much! We truly appreciate your kind words and look forward to working with you for many years to come! Regards, O'Brien Staff.

via Google
Joe F

They arrived when they said they would and completed the repair quickly.

Josephine Pisterzi

Justin and Gerard were prompt and professional. They answered all of our questions about the garage door mechanism. They were very knowledgeable. Also, they were respectful. We highly recommend them!

Response from business owner

Thank you very kindly Josephine for taking the time to leave kind detailed words on your experience with our technicians! It always makes our day to hear that our technicians are leaving a wonderful impression on our customers. It was a pleasure working with you! Regards, O'Brien Staff.

via Google
K Holyoke

On time, professional, knowledgeable.

Response from business owner

Thank you kindly!! We appreciate your kind words! Regards, O'Brien Staff.

via Google
Teresa K

Came early which was perfect. Fixed the issue in record time. Pleasant and efficient.

Geary M

The technician John and his assistant called while on their way and were prompt. They did a thorough troubleshoot check, correctly diagnosed the problem and tried the easy solution first. So far so good. My only concern was that their …

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Joseph A

Knowledgeable service tech that is all

Joyce S

A plus. Service man was efficient and very pleasant.. Would recommend him to everyone.

Ken T

service was prompt, courteous, professional

Steve M

Justin from O'Brien garage doors came out to service my garage door.…

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Joseph G

Repairman Jose came out on the time given,gave me and estimate and was very personable and knew his stuff

Very happy with the service!

Dale D

Great, prompt service. I will use them again and recommend them to others.

Dan B

The O'Brien Service Team Member was on time, professional, did a great job and very helpful with information and advise.

I don't offer reviews often ... but I would highly recommend these folks!

db – Wauconda

Dan Bancks

Great service, work and price.

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Caral G

Very happy with the quality of work. Our garage door was shaking from side to side and now it is perfect. It is very quiet and no shaking.. great job!

Sunil Sanghani

Timely arrival, quick work, expert advice, reasonable price

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Jim

Repairman explained what was wrong, how he could fix it and the cost.

Duangporn T

The technician showed up on time, very polite and knowledgeable. He answered all of the questions I asked even offered to come back with no charge if I have problems operating the remote after changing out fresh batteries.

Rob Rife

Technician did a great job, very professional.

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Jim Saksa

Serviceman described what was wrong, how he would fix it and price.

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Tom Filipowski

Installed quickly and professionally. Cleaned up work area.

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Jonathan Marino

Well worth the wait. Thanks Juan!

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Justin Gramm

I had a broken spring. They made it out during the service window, and the repair went very quickly, despite my door needing a little extra work because the pole was too long to slide out either side, and had to be cut down a bit. (That was…

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Paul Wolf

John did a very professional job, was thorough, and listened to my concerns. Everything was done correctly and in a timely manner.

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Elizabeth Resmer

O'Brien Garage Doors was the 3rd company that I had come out to quote a broken spring on a garage built in 1927. Knowing how to replace the old-school spring was not an easy job. Justin came out to quote the project and was very …

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Kathy C

Excellent experience.....thank you very much

Richard Clarke

I've used them twice over the past few years. Each time they came out promptly and fixed my issue at a reasonable cost. Very satisfied.

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John Hopkins

Justin, the representative, was very professional and easy to work with. He was knowledgeable and efficient. Thank you!

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Mark Stange

Super fast service! Very professional!! Thank you John!

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Sean J

Good work and professional workers

Herb Hupfer

Came on time, diagnosed the problem quickly and didn't charge an arm and a leg. Five star service definitely!

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Frank Fiarito

Justin was fantastic on time and addressed our problems. Very professional . Highly recommend.

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Susan Sierakowski

Jose was great when we needed a new spring and cables. Very professional, explained our different options, and gave our other 2 working garage doors a quick assessment to make sure they were in proper working order as well.

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Richard M

Justin did and excellent job! We needed a mainboard replaced in our opener after lightning fried the electronics. (Note I should have a surge protector on it.) He was informative, knowledgeable, helpful and courteous and I would highly …

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Robert R

I was contacted prior to their arrival. The technician was very polite and efficient. After he looked at the door he informed me of the cause and corrective actions he would need to take to fix the door. No work was done until we had talked…

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Ben T

Arrived in stated time frame and did good job.

Catherine S

Technician did a fine job. Thank you

Joanne S

The serviceman who came out, did an excellent job. I was very pleased.

Jim Yale

Technician was prompt, courteous, and gave me good advice for maintaining my garage door. Will be sure to recommend O’Brien to my clients in need of garage door service.

Response from business owner

Thank you very kindly Mr. Yale! It was a pleasure coming and doing your tune up for you. We thank you for your recommendations and look forward to working with you in the years to come! Regards, O'Brien Staff.

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Larry O

Great Job! Very professional and very thorough. Explained everything in detail!

Walter F

Good guy. Efficient. Knowledgeable. Prompt/on time.

Alan D

Very pleased w the service.


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