Reviews

Here’s what our customers are saying about us!

From 436 reviews
August Zymantas
August Zymantas
The installation of the springs was done in a quick and timely manner . The installer arrived on time and the price was right . I was very happy with the way everything was done .
via Google
Geri Busse
Geri Busse
Service man did an excellent on checking our door and replacing the rollers that were the originals.Great Job.
Response from business owner
Thank you so very much Geri! We very much appreciate your time and business, and it was such a pleasure servicing your garage door for you on Monday. Warm Regards, O’Brien Staff.
via Google
Michael Cavanaugh
Michael Cavanaugh
Victor did a nice job and was very friendly even helping me with the wi-fi setup.
Response from business owner
Thank you kindly Michael! We are so happy to hear you had such a great experience with our technician Victor on Saturday. It was such a pleasure installing your garage door opener for you and we look forward to working with you for many years to come! Warm Regards, O'Brien Staff.
via Google
Judy Greenwald
Judy Greenwald
Vincent was kind, patient and friendly
Response from business owner
Thank you so much Judy! We very much appreciate your time and business, and it was such a pleasure replacing your garage door springs for you on Saturday. Warm Regards, O’Brien Staff.
via Google
Olivier Fleurot
Olivier Fleurot
Great job upgrading our garage door system.
Response from business owner
Hello Olivier! It was an absolute pleasure installing your new garage door opener for you yesterday. We thank you so very much for your time, your business, and we look forward to working with you for years to come! Warm Regards, O'Brien Staff.
via Google
Akber Pathan
Akber Pathan
This is my 5th year with them. They update you as and when needed and in a time sensitive manner.No non-sense good quality staff keeps me worry free for garage door services.
Response from business owner
Thank you kindly Akber! We are so happy to hear you have been so pleased with our service over the last five years. It was an absolute pleasure performing your garage door tune ups for you on Wednesday! We thank you so very much for your time, your business, and it has been such a pleasure working with you over the years. Warm Regards, O'Brien Staff.
via Google
Lorraine Jackson
Lorraine Jackson
The repair men did a great job and and installed my new garage door opener in the past.They do great work and professional.
Response from business owner
Hello Lorraine! Thank you so very much for taking the time to come leave such kind words regarding your previous and recent experience with us! We are so happy to have been of assistance in servicing your garage door for you. It has been such a pleasure working with you over the years and we hope you have a wonderful weekend! Warm Regards, O'Brien Staff.
via Google
Jennie Lemon
Jennie Lemon
They really helped us after the big storm. They got our door on a rush order and had it installed in less than 5 days after calling.They went above and beyond by sending two guys just get my car out of garage, before the new door even … read more
Response from business owner
Hello Jennie! Thank you so very much for taking the time to come and leave such kind words regarding your recent service experience with us this month. It always makes our day to hear such kind words from our valued customers! It was an absolute pleasure assisting you with your garage door troubles; from scheduling and ordering with Amber Lee and Gloria, to the garage door estimate and installation with Victor, Nick, and TJ. We thank you so very much for your time, your business, and we look forward to being your garage door company of choice for years to come! Warm Regards, O'Brien Staff.
via Google
Yesenia Escobar
Yesenia Escobar
This was a smooth transaction, the technician was prompt and professional; the overall cost for the services and quality of product is reasonable.
Response from business owner
Hello Yesenia! We are so happy to hear you had such a great service experience. It was an absolute pleasure installing your garage door opener for you! We thank you very much for your time, your business, and we look forward to being your garage door company of choice for many years to come! Warm Regards, O'Brien Staff.
via Google
joel fiorelli
joel fiorelli
Justin was Great! He took the time to explain everything I needed and everything he was doing. Solved my problem and gave me some Great advise on how to best maintain my garage door system! Would definitely recommend O'Brien, and Justin… read more
Response from business owner
Hello Joel! Thank you so very much for taking the time to come and leave kind words regarding your recent experience with Justin. It was such a pleasure replacing your garage door springs for you yesterday! We thank you for your time, your business, and we look forward to working with you for years to come. Warm Regards, O'Brien Staff.
via Google
Anthony Sullivan
Anthony Sullivan
They best service company around! We have used them for new installations & preventative maintenance. The technicians are top notch & do phenomenal work & services!
Response from business owner
Hello Anthony! Thank you so very much for taking the time to come and leave such kind words regarding your service experiences with us. We are so happy to have been of assistance in servicing your garage door for you on Saturday! We thank you for your time, your business, and it has been such a pleasure working with you over the years! Warm Regards, O'Brien Staff.
via Google
Mark G
Mark G
My garage door had been acting wonky lately. I was holding on to a tune up coupon from Obrien Garage Door. Called them to schedule an appointment. Technician Justin came out. Very professional and friendly. Looked at the door and opener and… read more
Response from business owner
Hi Mark! We are more than happy to hear that your service experience with Justin was great. It always makes our day to hear such kind words from our valued customers! It was an absolute pleasure performing your garage door tune up for you today. We thank you for your time, your business, and we hope you have a wonderful rest of your week! Warm Regards, O'Brien Staff.
via Google
Michael Caruso
Michael Caruso
They did a fine job but left one of the sensors loose so it was disconnected and therefore the door would not close. I had to realign the sensor myself. It was not difficult, and I fixed it, but for the money you pay, they should leave … read more
Response from business owner
Hi Michael! We thank you very much for your time, your business, and for choosing to work with us! We are so happy to have been of assistance in repairing your garage door system, and we hope to work with you for many years to come! We very much apologize that the safety sensor was bumped out of alignment and that you had to make that adjustment after our leaving. We are very happy that it is all taken care of, and please do not hesitate to reach out directly to us if there is absolutely anything further we may assist with. We hope that you have a wonderful rest of your week! Warm Regards, O'Brien Staff.
via Google
Ron Lemm
Ron Lemm
Victor did a Great Job fixing the garage door ( never was quieter) and replacing the sensors. He and the company are very professional, reliable, and reasonable in cost. I would highly recommend O’Brien for all garage repairs.
Response from business owner
Hello Ron! We are more than happy to hear that your service experience with Victor was great. It was such a pleasure working with you yesterday! We thank you for your time, your business, and we look forward to working with you for years to come! Warm Regards, O'Brien Staff.
via Google
Darnetta Jones
Darnetta Jones
Great Job, very professional and efficient service‼️👍🏽
Response from business owner
Thank you kindly Darnetta! We are so happy to have been of service in installing your new garage door for you last week. If you have an extra moment and would like to attach a photo of your new garage door to this review we would love to see the finished product. We thank you very much for your time, your business, and we look forward to working with you for many years to come! Warm Regards, O'Brien Staff.
via Google
Roderick Ordonez
Roderick Ordonez
Our spring broke and O'Brien was able to come out the following day and replace the spring quickly. They were also able to fix the track so our garage would not make any more weird sounds.
Response from business owner
Hello Roderick! Thank you so very much for taking the time to come and leave kind words regarding your recent experience with us. We are so happy to have been of assistance in replacing your garage door springs for you on Wednesday! It has been a pleasure working with you over the years and hope you have a wonderful weekend. Warm Regards, O'Brien Staff.
via Google
August Calvairy
August Calvairy
The technician was on time and professional so I was pleased with his performance and my garage doors move smoothly. Thanks
Response from business owner
Hello August, we are so happy to hear you had such a great service experience! It was such a pleasure servicing and getting your garage door working smoothly. We thank you for your time and business, and we wish you a wonderful weekend. Warm Regards, O'Brien Staff.
via Google
Ted Romanowski
Ted Romanowski
Tech who fixed the springs on my door did a great job. Also had them replace the wheels and such, it's like a brand new door now! Thanks again!
Response from business owner
Hello Ted! We are so happy to hear that your service experience was great. It was such a pleasure working with you to replace your garage door springs! We thank you for your time and business, and look forward to working with you for years to come. Warm Regards, O'Brien Staff.
via Google
Zeliha Telha
Zeliha Telha
The technician that serviced my garage door went the extra mile to provide excellent customer service. He was very honest and did not try to upsell me anything that was not necessary. I highly recommend O’Brien Garage Doors!
Response from business owner
Thank you kindly Zeliha! We are so happy to hear you had such a great service experience with our technician. It was such a pleasure servicing your garage door for you. We thank you for your time and business, and we look forward to working with you for years to come! Warm Regards, O'Brien Staff.
via Google
Dan Norris
Dan Norris
Called because we had a coupon, but was impressed with their service, punctuality, and quick service. One trip, spotted issue in 5 minutes, fixed in 30 minutes. Super friendly and not pushy on upselling. I'd recommend O'Brien.
Response from business owner
Hello Dan! Thank you so very much for taking the time to come leave kind words regarding your recent experience with us. It was such a pleasure working with you! We thank you for your time and business, and look forward to working with you for years to come. Warm Regards, O'Brien Staff.
via Google
Travis Orman
Travis Orman
Justin did an amazing job (installing and questions) and I would highly recommend Obrien Gargage Doors overall. Competitive pricing and great service.
Response from business owner
Thank you kindly Travis! We are more than happy to hear that your service experience with Justin was great. It was such a pleasure installing your new garage door opener for you! We thank you so very much for you time, your business, and we hope you have a wonderful rest of your week. Warm Regards, O'Brien Staff.
via Google
TED M
TED M
I would definitely recommend your firm! Nick was exceptional
Elizabeth Eric
Elizabeth Eric
The young man, Nick, really knew his work, and he worked fast and was a very pleasant young man. The new items were installed the same day, and everything works perfectly! Definitely recommend the company, prices were reasonable.
Response from business owner
Hello Elizabeth! Thank you so very much for taking the time to come leave kind words regarding your recent experience with Nick! It was a pleasure installing your garage door opener for you on Monday. We thank you very much for your time, your business, and we look forward to being your garage door company of choice for many years to come! Warm Regards, O'Brien Staff.
via Google
Karen Pfeifer
Karen Pfeifer
This is the second time I have used O’Brien Garage Doors. They are reasonably priced and have great service. My appointment was originally on Friday, but they called me on Thursday to ask if they could come a day early. Who does that?
Response from business owner
Hi Karen! Thank you very much for your kind words and for your repeat business! We are so happy to have been of service over the years and get you all taken care of to your satisfaction. We very much apologize if it was an inconvenience to come a day early, as your time and schedule is very important to us! We thank you for your time, your business, and we hope to work with you for any of your garage door/opener needs for many years to come! We hope that you have a wonderful rest of your week! Warm Regards, O'Brien Staff.
via Google
Jason Turner
Jason Turner
Great experience! Had a spring break on Thursday and they had a technician out Friday to replace it. Victor was outstanding. Very thorough and respectful. Checked everything over and made sure it was all working properly. Fixed a few … read more
Response from business owner
Thank you kindly Jason! It was such a pleasure installing your new garage door springs for you on Friday and we are so happy to hear that your service experience was great. We thank you for your time and business and hope that you have a wonderful rest of your week! Warm Regards, O'Brien Staff.
via Google
dick hauser
dick hauser
Great service. Easy to get help & getting appointment. Great service, on time, and reasonably priced (20% discount also). Great job replacing both garage door springs. This is the second time we have used O'Brien Garage Doors.
Response from business owner
Hello Mr. Hauser! It was a pleasure installing your new garage door springs for you yesterday. We are so happy to have been your garage door company of choice over the years! We thank you for your time, your business, and hope you have a wonderful rest of your week. Warm Regards, O'Brien Staff.
via Google
MARTIN O
MARTIN O
Victor is very professional and I will recommend O’Brien to people I know. Thanks
Joe Stornello
Joe Stornello
Great job by the technician. alerted me to possible trouble in the future.
Response from business owner
Hello Joe! Thank you so very much for taking the time to come leave kind words regarding your recent experience with us! We are so happy to have been of service in performing your garage door tune up for you. We thank you for your time and business and hope that you have a wonderful weekend! Warm Regards, O'Brien Staff.
via Google
Mark Payne
Mark Payne
On time, fast and efficient
Response from business owner
Thank you very much Mark! We very much appreciate your time and business, and it was such a pleasure performing your garage door tune up for you. Warm Regards, O’Brien Staff.
via Google
Jennifer Johnson
Jennifer Johnson
We are new to the area and last night our garage door made some weird noises and then wouldn't open. A neighbor recommended O'Brien. I called them shortly after 7 am and by 9:40 am they had Justin at our house fixing our garage door. It … read more
Response from business owner
Hello Jennifer! Thank you so much for taking the time to leave such kind words regarding your recent experience with Justin! We are so happy to have been of service in replacing your garage door springs for you. We thank you very much for your time, your business, and we look forward to being your garage door company of choice for many years to come! Warm Regards, O'Brien Staff.
via Google
Ken Renicker
Ken Renicker
I received a coupon in a local mailer. I realized after 10 years of living here I have never had any preventative maintenance done on the garage. (that was built in 1971). They were able to fit me in a few days later. The technician Thomas … read more
Response from business owner
Hi Mr. Renicker! Thank you so very much for coming and saying all your kind words regarding your service with us last week! We are so happy that you enjoyed your experience with the technician and that your garage door is working wonderfully. It was our pleasure assisting you with your garage door needs, and we look forward to working with you for many years to come! Have a wonderful weekend! Warm Regards, O'Brien Staff.
via Google
Jamey Miller
Jamey Miller
Justin was both courteous and really knew he was doing! Very pleased with the fair price as well.
Response from business owner
Hi Jamey! Thank you very much for your kind words regarding your service with Justin this week! We are so happy to have been of service in changing your garage door spring and servicing your door. We thank you for your time and business and hope that you have a wonderful rest of your week! Warm Regards, O'Brien Staff.
via Google
Dennis Skalla
Dennis Skalla
Our tech was most knowledgeable, and offered suggestions to to keep our system in smooth running condition.
Response from business owner
Thank you very much Dennis! We very much appreciate your time, your business, and your taking and extra moment to come and leave kind words regarding your recent experience with us! It was such a pleasure working with you, and we look forward to working with you for many years to come! Please feel free to like us on Facebook for news and updates! Warm Regards, O'Brien Staff.
via Google
John P Barbarino
John P Barbarino
The service tech was great, clearly explained the problem and solution while providing me with the exact repair cost.
Response from business owner
Thank you very much Mr. Barbarino! It has been such a pleasure working with you the last couple of times installing your opener a few years ago and changing out your garage door spring system a few weeks ago! We thank you for your time and business, your kind words, and we look forward to working with you for many years to come! Warm Regards, O'Brien Staff.
via Google
Ken Clark
Ken Clark
I am happy that I went with O'Briens Garage Doors.They were professional from start to finish. I had 3 Garage door Openers the LED Lift Masters installed. These have replaced my 12 year old ones, and wow what a difference on how quiet they… read more
Response from business owner
Hi Ken! Thank you so very much for taking the time to come and leave such kind detailed feedback regarding your experience with us in November! We are so very happy that you are loving your new openers! It has been our pleasure working with you and getting all the work completed for you. We very much value your business, your time, and look forward to working with you for many years to come! We hope that you have an absolutely wonderful new year! Warm Regards, O'Brien Staff.
via Google
ken frantzen
ken frantzen
O'Brien replaced our old heavy wooden garage doors, a double and a single this past summer. The estimator came out to price the doors and two new openers. Best, he had color samples for my wife to pick from. We ordered the doors. The … read more
Response from business owner
Hello Mr. Frantzen! Thank you so very much for taking the time to come and share such kind words regarding your experience with your install last summer! It truly makes our day to hear such wonderful feedback. It was such a pleasure getting your doors all installed for you and has been a pleasure working with you over the years for the other repairs you have needed! We very much appreciate your time, your business, and look forward to being your garage door company of choice for many years to come! Warm Regards, O'Brien Staff.
via Google
Don S
Don S
John was great. Great communication by your staff. Were bit late but got a call to advise of the lateness.
Jacki H
Jacki H
We had our door installed yesterday and I was quite pleased with the professionalism of the installer, Eric, and would like management to know what a terrific employee they have.
Rosemary L
Rosemary L
...The technician was knowledgeable, friendly and honest
Diane S
Diane S
I was extremely happy with the work done, the technician was very professional, friendly and punctual. I would never have known about your company if I didn’t find the coupon in with other coupons from Save-On (not sure if that is the … read more
N
N
Awesome!!!My garage door decided to start acting up recently and I was hoping it was merely the result of garage door seasonal affective disorder (aka garage door winter blues) that a few minor adjustments and a dash of positive ju-ju … read more
Response from business owner
Thank you so so very much for taking the time to come and write such kind wonderful words on your recent experience with us! It truly makes our day to hear such wonderful feedback from our customers and to know that we are making them happy in every way we are able. It has been such a pleasure working with you over the years and we very much value your time, your business, your kind words, and your having us to your home to take care of your garage door concerns! We hope that you and your family have an absolutely wonderful rest of your holiday season and we look forward to working with you for many years to come!! Warm Regards, O'Brien Staff.
via Google
Michael H
Michael H
THEY DID A GOOD JOB!
CANDICEGREENE
CANDICEGREENE
Yes I Would recommend OBrien Garage Doors. We had really good service. However I'm not logging in to Google. Thank you
Barbara M
Barbara M
The young man arrived ready to offer me the best garage service I could experience. e was on time, dressed appropriately, acted professional. In addition, he showed patience while he explained and demonstrated "how to" operate my new system… read more
Linda H
Linda H
I was very happy with the prompt service. I will use O'Brien in the future.
Wendy O
Wendy O
Very honest, professional and reliable. Always use as our go to garage door servicers.
Bill H
Bill H
The crew who installed my new garage door was professional, prompt and completed all things promised. Thanks O'Brien Garage Doors. W. Hackett
Les I
Les I
Great experience with O'Brien's. Quick, responsive, friendly. Recommend them
BROWN,DONALD
BROWN,DONALD
O'Brien took care of my spring issue. Smooth process.
Robert G
Robert G
I was very impressed with the response time. Justin was here in less than an hour from my call and was very thorough in presenting me with my options. He answered all of my questions while he was doing the work which gave me confidence … read more
Greg H
Greg H
Maintenance made the garage door quiet as new!
JACK B
JACK B
very prompt professional and fast service. Would definitely use them again
Virgil V
Virgil V
Keep up the good work.
Joe F
Joe F
They arrived when they said they would and completed the repair quickly.
Teresa K
Teresa K
Came early which was perfect. Fixed the issue in record time. Pleasant and efficient.
Geary M
Geary M
The technician John and his assistant called while on their way and were prompt. They did a thorough troubleshoot check, correctly diagnosed the problem and tried the easy solution first. So far so good. My only concern was that their … read more
Joseph A
Joseph A
Knowledgeable service tech that is all
Joyce S
Joyce S
A plus. Service man was efficient and very pleasant.. Would recommend him to everyone.
Ken T
Ken T
service was prompt, courteous, professional
Steve M
Steve M
Justin from O'Brien garage doors came out to service my garage door.… read more
Joseph G
Joseph G
Repairman Jose came out on the time given,gave me and estimate and was very personable and knew his stuff Very happy with the service!
Dale D
Dale D
Great, prompt service. I will use them again and recommend them to others.
Dan B
Dan B
The O'Brien Service Team Member was on time, professional, did a great job and very helpful with information and advise. I don't offer reviews often ... but I would highly recommend these folks! db – Wauconda
Caral G
Caral G
Very happy with the quality of work. Our garage door was shaking from side to side and now it is perfect. It is very quiet and no shaking.. great job!
Jim
Jim
Repairman explained what was wrong, how he could fix it and the cost.
Duangporn T
Duangporn T
The technician showed up on time, very polite and knowledgeable. He answered all of the questions I asked even offered to come back with no charge if I have problems operating the remote after changing out fresh batteries.
Kathy C
Kathy C
Excellent experience.....thank you very much
JACKSON, S
JACKSON, S
Good work and professional workers
Robert R
Robert R
I was contacted prior to their arrival. The technician was very polite and efficient. After he looked at the door he informed me of the cause and corrective actions he would need to take to fix the door. No work was done until we had talked… read more
Ben T
Ben T
Arrived in stated time frame and did good job.
SWAN, C
SWAN, C
Technician did a fine job. Thank you
Joanne S
Joanne S
The serviceman who came out, did an excellent job. I was very pleased.
Larry O
Larry O
Great Job! Very professional and very thorough. Explained everything in detail!
Walter F
Walter F
Good guy. Efficient. Knowledgeable. Prompt/on time.
Alan D
Alan D
Very pleased w the service.
Jose G
Jose G
Grateful that your tech was helpful and diagnosed our problem swiftly. Credit to him and you. Thanks
Sam E
Sam E
Very courteous and well done job. Thanks
Charles C
Charles C
Great companies start with great personnel.My tech John is certainly what makes O`Brien Garage Doors the best!
Jacky W
Jacky W
Exceeded my timely expectations, going the extra mile, reasonably priced, definitely recommend O’Brian Garage Doors
Cole T
Cole T
Justin performed the repair very quickly and was very nice.
Patrick L
Patrick L
VERY SATISFIED WITH THE WORK THAT WAS PERFORMED. OUR LARGE GARAGE DOOR WAS REALLY GIVING US A FIT.… read more
Shar B
Shar B
The service men of O'Brien are prompt, polite, and know their business. We had a garage door that would intermittently not close; types of problems that drive a home owner crazy. Our rep diagnosed the problem quickly and fixed the problem… read more
Bob S
Bob S
Arrived on time, price was as quoted, work was very satisfactory, technician was professional and friendly.
Varadhan V
Varadhan V
Quick response and fixed the issue to our satisfaction. Very good service
Wieslaw C
Wieslaw C
Fast solid service. Recommend to everyone in garage door problem They deserve 5 stars
Tracy J
Tracy J
Great service... If you want to keep your Garage up to date and quite call O'Brien Garage Doors for a Tune Up.
Lola R
Lola R
We were happy with the quick response to our call, They had a technician out the next day! We also felt they were pretty reasonable. We keep their number handy!
Michael H
Michael H
Thank you for your fast and professional installation of my new garage door opener. I couldn’t have been more pleased, except if you would’ve given it to me for half price.
Joseph S
Joseph S
I was pleased that the worker arrived on time – actually 15 minutes early. Quite a difference from other workmen. Cordially, Joseph A. Svozil
Edward M
Edward M
The 2 service guys were right on time and did a great job. I appreciate the extra steps they took by tweaking the garage door opener.
Delores D
Delores D
Our technician Justin was right on time and did an excellent job explaining what needed to be done immediately plus some advice for future maintenance.
Charles S
Charles S
Prompt, courteous service! Fair price too!
Dan O
Dan O
Justin replaced my spring & was very polite & professional.
Jill U
Jill U
Was running early, which worked out great for me; Diagnosed & fixed quickly & efficiently. Professional and courteous, too!
Jeanne F
Jeanne F
Every winter our garage door has issues with staying open in cold weather. I always call O’Brien and they come to the rescue. Justin had it checked and fixed within a half hour!
Dale S
Dale S
Justin was great and very honest
Elaine C
Elaine C
Your service man listened to my problems. He acted swiftly to correct them. I was very impressed. emc
Betsy W
Betsy W
My garage door has not at 100% opening nd closing and I noticed something was off. I have had O'Brien inthe past and was happy and called on Friday and someone was there Saturday morning. When the tech closed the door he noticwd the chain … read more

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Mon – Sun | 7AM – 10PM
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