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Customer Reviews of O’Brien Garage Doors – Chicago

These are just a few examples of what our customers had to say about O’Brien Garage Doors – Chicago. These are real reviews from real customers posted on various review websites.
We have been proudly serving our customers for over thirty years and are dedicated to providing them with friendly, honest service.

From 331 reviews
Nancy Stoller
Nancy Stoller

I had O'Brien out a couple of times and each time they were there when they said they would be, the service man was very helpful and pointed out things that were wrong and when they did the work I asked them to do it was done quickly and …

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via Google
kay five
kay five

They’re the best! Good prices, Excellent and fast service.

Response from business owner

Thank you very much Kay! We very much appreciate your business, your time, and we look forward to working with you for many years to come! Have a wonderful rest of your week! Warm Regards, O'Brien Staff.

via Google
Ronn j Cruz
Ronn j Cruz

Eric came out and install the door did it great job cleaned up everything and it works great I like to thank him for all his work once again he did clean up it was nice to see that someone does that and he did an outstanding job he was also…

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Response from business owner

Thank you very much Mr. Cruz for taking the time to come and leave kind words regarding your recent install with Eric! It always makes our day to hear that our valued customers were happy with their experience. We thank you very much for your time, your business, and look forward to working with you for many years to come! Warm Regards, O'Brien Staff.

via Google
Roger Simonis
Roger Simonis

Attention to details.

Correcting deficiencies that were not originally noted, but came up as the project continued.

Response from business owner

Thank you very much Roger for your kind words! It was such a pleasure working with you! We thank you for your time, your business, and hope to be your garage door company of choice for many years to come! Warm Regards, O'Brien Staff.

via Google
Bruce Rebechini
Bruce Rebechini

Fast service both for response time and getting the work done. Two man crew was nice to work with, explained the options on the spring life and warranty before installing them. I think they enjoyed working in my finished well lit garage…

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Response from business owner

Hello Bruce! Thank you very much for taking the time to come and leave such kind words regarding your recent experience with our technicians! We are so happy that you were pleased with the response time and manner of service performed. We hope that you have a wonderful rest of your week, and we look forward to being your garage door company of choice for many years to come! Warm Regards, O'Brien Staff.

via Google
valerie bell
valerie bell

The person arrived within the specified time frame, completed the task and gave me suggestions for what else needed to be done. When the time comes, I will be contacting you.

Response from business owner

Thank you very much Valerie for your kind words! It was such a pleasure installing your opener for your and we are so very happy you are satisfied. We look forward to working with you for many years to come and hope that you have a wonderful new year! Warm Regards, O'Brien Staff.

via Google
Terri McCarthy
Terri McCarthy

They came out in 30 minutes and did a great job.

Response from business owner

Thank you very much Terri! We very much appreciate your kind words! We look forward to coming and doing your trim when the weather gets warmer. Have a wonderful new year and thank you for your business and time! Warm Regards, O'Brien Staff.

via Google
Ken Clark
Ken Clark

I am happy that I went with O'Briens Garage Doors.

They were professional from start to finish. I had 3 Garage door Openers the LED Lift Masters installed. These have replaced my 12 year old ones, and wow what a difference on how quiet they…

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Response from business owner

Hi Ken! Thank you so very much for taking the time to come and leave such kind detailed feedback regarding your experience with us in November! We are so very happy that you are loving your new openers! It has been our pleasure working with you and getting all the work completed for you. We very much value your business, your time, and look forward to working with you for many years to come! We hope that you have an absolutely wonderful new year! Warm Regards, O'Brien Staff.

via Google
ken frantzen
ken frantzen

O'Brien replaced our old heavy wooden garage doors, a double and a single this past summer. The estimator came out to price the doors and two new openers. Best, he had color samples for my wife to pick from. We ordered the doors. The …

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Response from business owner

Hello Mr. Frantzen! Thank you so very much for taking the time to come and share such kind words regarding your experience with your install last summer! It truly makes our day to hear such wonderful feedback. It was such a pleasure getting your doors all installed for you and has been a pleasure working with you over the years for the other repairs you have needed! We very much appreciate your time, your business, and look forward to being your garage door company of choice for many years to come! Warm Regards, O'Brien Staff.

via Google
Chuck Oskvarek
Chuck Oskvarek

Had my Garage opener repaired......Serviceman Eric was informative and explained exactly what he had done. Well satisfied and will use O'Brien's services again.

Response from business owner

Hello Chuck, thank you for taking the time to leave kind words regarding your recent experience with us! It was a pleasure servicing your opener for you. Have a happy new year! Warm Regards, O'Brien Staff.

via Google
Ruth Brackmann
Ruth Brackmann

Very professional service and installers! Garage door was purchased on a Monday and installed on Wednesday working with our crazy schedule. Guys were great too work with!

Response from business owner

Thank you so very kindly Ruth! We very much value your taking the time to come and share your kind words. We appreciate your time, your business, your choosing to work with us, and we look forward to working with you for many years to come!! Happy New Year! Warm Regards, O'Brien Staff.

via Google
Rick Cinquemani
Rick Cinquemani

I’ve been using O’Brien for years. Always great timely service with personable “can do” staff. I recommend!

Response from business owner

Thank you so very much Mr. Cinquemani for taking the time to come and leave kind words regarding your experiences with us! We truly value your time and your business over the years and look forward to working with you for many years to come! Warm Regards, O'Brien Staff.

via Google
Ken Pritchard
Ken Pritchard

Great service Justin was efficient and on time...with a good attitude. He solved my problem easily! Thank you

Response from business owner

Thank you so very kindly for taking the time to come and leave kind words regarding your experience with Justin last week! It was such a pleasure performing your tune up for you. We thank you for your time and business and look forward to servicing your door in the years to come! Warm Regards, O'Brien Staff.

via Google
peg wolfe
peg wolfe

I have used O'Brien three times for garage door service/maintenance since buying my townhouse, and have gotten impeccable service each time. Reasonable price, very friendly technicians, and every issue I've had was taken care of swiftly …

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Response from business owner

Hi Peg! Thank you so very much for taking the time to come and share kind feedback regarding your experiences with us! It has been such a pleasure working with you these last few times.We very much appreciate your time and business and look forward to working with you for many years to come! We thank you for continuing to choose to work with us! Warm Regards, O'Brien Staff.

via Google
Bob James
Bob James

Scheduled maintenance and repair a few days in advance and technician came right on time. He was very courteous and knowledgable. Both doors are much quieter with new rollers and problem solved. Now it's good to go. I'm very pleased.

Response from business owner

Thank you so very much Mr. James for taking the time to come and leave kind words regarding your experience with our technician the other day! It has been a pleasure working with you guys the last couple of times, and we look forward to working with you for many years to come! Warm Regards, O'Brien Staff.

via Google
Ann Lord
Ann Lord

The springs broke on my door, and I needed immediate help because I couldn't get my car out of the garage. The O'Brien men were here early and fixed the door quickly. I am very grateful to them. The work was well done.

Response from business owner

Thank you so very much Ann for taking the time to come and leave kind words regarding your experience! It was such a pleasure to come and repair your garage door system and get you all taken care of. We appreciate your time and your business and look forward to working with you for many years to come! Warm Regards, O'Brien Staff.

via Google
Jeordano Martinez
Jeordano Martinez

Excellent service at a good price, and what a great and friendly technician! Highly recommended.

Response from business owner

Thank you so very much Jeordano! We very much appreciate your business and your kind words! It has been such a pleasure working with you, and we look forward to working with you again with your opener install soon! We hope that you have a wonderful rest of your week! Warm Regards, O'Brien Staff.

via Google
Phil Detzner
Phil Detzner

Very thorough, and a reasonable price.

Response from business owner

Thank you kindly Phil! It was a pleasure installing your opener for you. We very much appreciate your time and business! Warm Regards, O'Brien Staff.

via Google
Kathy Waller
Kathy Waller

I was very impressed with how quickly O’Brien Garage Doors responded to my call. The technician was very knowledgeable and fixed my problems quickly. Bottom-line: fast, friendly, knowledgeable and within our budget!

Response from business owner

Hi Kathy! We thank you very much for taking the time to come and leave kind words regarding your recent service with us! It was a pleasure performing your tune up last month and we look forward to working with you for many years to come! Warm Regards, O'Brien Staff.

via Google
Becky Lamphiear
Becky Lamphiear

The technician was very courteous and arrived on time after he called ahead to advise his time of arrival. He was very detailed and did not waste time.

Response from business owner

Hi Becky! Thank you very much for taking the time to come and provide kind words! It was a pleasure performing your tune up for you last month. We look forward to assisting you with any garage door/opener repair needs in the future, and we hope that you have a wonderful rest of your week! Warm Regards, O'Brien Staff.

via Google
Evan Olson
Evan Olson

O'Brien responded to an issue with one of my rental unit's garage doors in less than an hour. It needed extensive work as it was old but Thomas G. took care of it quickly and get it working better than it ever has. Very affordable prices …

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Response from business owner

Thank you so very much Evan for taking the time to come and leave such kind words regarding your experience with Thomas last month! It was such a pleasure working with you and getting your rental property all fixed up. We thank you for your time and business and look forward to working with you for any garage door/opener repair that you need for your home or any rentals. We hope you have a wonderful rest of your week! Warm Regards, O'Brien Staff.

via Google
Frank Hilbert
Frank Hilbert

GREAT JOB. Service was timely and quick.

Thanks

Response from business owner

Thank you very kindly Frank! It was such a pleasure performing the service to your garage door system last month. We very much appreciate your time and business and look forward to working with you for many years to come! Warm Regards, O'Brien Staff.

via Google
kristy vik
kristy vik

The office called me before the tech arrived as I asked them to do. The tech was friendly and explained everything to me. He checked everything and completed the work very quickly.

Response from business owner

Thank you Kristy! We appreciate your time and business and your taking the time to come and leave kind words! It has been such a pleasure working with you and we look forward to working with you for many years to come! Warm Regards, O'Brien Staff.

via Google
Terry Kew
Terry Kew

Men did a good job and explained what was needed.

Response from business owner

Thank you very kindly Terry for your pleasant feedback! It has been such a pleasure working with you! We look forward to working with you for many years to come! Warm Regards, O'Brien Staff.

via Google
James Rome
James Rome

Fast, professional, same day service by first rate tech. Entire experience from initial telephone contact through complete resolution of all matters was first class. These are my garage maintenance people fro now on.

Jim Rome

Response from business owner

Thank you so very much Mr. Rome! We very much appreciate your coming and sharing such kind words! It was such a pleasure working with you and we look forward to being your garage door company of choice for many years to come!! Warm Regards, O'Brien Staff.

via Google
Sue Bonnem
Sue Bonnem

We have used O'Brien Garage Doors for many years and have always received excellent service.

Response from business owner

Thank you very much Sue for taking the time to come and leave kind words regarding your experiences with us! It has been such a pleasure working with you, and we look forward to many more years to come of being your garage door company of choice! We hope that you have a wonderful weekend and holiday week next week! Warm Regards, O'Brien Staff.

via Google
Gerald McInerney
Gerald McInerney

Very professional, great work, and price was good as well. I had the tune-up special and a new key pad installed with a new master remote. I would use O'Brien again.

Response from business owner

Thank you very much Gerald for taking the time to come and leave kind words regarding your experience with us! We very much appreciate your time and business, and it was a pleasure working with you! Warm Regards, O'Brien Staff.

via Google
Vidya Mandiyan
Vidya Mandiyan

Quick, knew instantly what the problem was, lubricated the joints and were on their way.

Appreciate the quick expertise as opposed to "investigating" the problem for an hour. Highly recommend.

Response from business owner

Thank you very much Vidya for taking the time to come and leave kind words regarding your experience last month! It was a pleasure coming and doing your tune up for you. We very much appreciate your time, your business, and looking forward to working with you in the years to come! Warm Regards, O'Brien Staff.

via Google
Jeff Colon
Jeff Colon

Very nice and explained what they were doing and recommendations for the future

Response from business owner

Thank you so very much Mr. Colon for taking the time to leave kind words! We very much appreciate your time and business and hope that you have a wonderful weekend! Warm Regards, O'Brien Staff.

via Google
Tina Parizek
Tina Parizek

Very personable and sincere of my needs and situation... Reasonable pricing as well ...

Response from business owner

Thank you very kindly Tina for taking the time to leave pleasant words regarding your experience! It was wonderful to come do your tune up for your. We thank you for your time, for your business, and look forward to working with you for many years to come! Warm Regards, O'Brien Staff.

via Google
Bill O'Connor
Bill O'Connor

O’Brien’s office personnel and Repair Specialists were responsive, knowledgeable, and helpful. Each completed their respective duties well to deliver great results in addressing my garage door repairs and upgrades. I plan to use O’Brien’s …

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Mark Dolfen
Mark Dolfen

The team was very professional and service the door quickly. I would recommend O'Brien Garage Doors for any work needed on your garage door.

Response from business owner

Thank you very kindly Mark for taking the time to come and leave kind words regarding your experience! It was such a pleasure working with you on replacing your springs. We hope that you have a wonderful weekend and holiday next week and look forward to working with you for many years to come! Warm Regards, O'Brien Staff.

via Google
Don S
Don S

John was great. Great communication by your staff. Were bit late but got a call to advise of the lateness.

Jacki H
Jacki H

We had our door installed yesterday and I was quite pleased with the professionalism of the installer, Eric, and would like management to know what a terrific employee they have.

Rosemary L
Rosemary L

...The technician was knowledgeable, friendly and honest

Diane S
Diane S

I was extremely happy with the work done, the technician was very professional, friendly and punctual. I would never have known about your company if I didn’t find the coupon in with other coupons from Save-On (not sure if that is the …

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N
N

Awesome!!!

My garage door decided to start acting up recently and I was hoping it was merely the result of garage door seasonal affective disorder (aka garage door winter blues) that a few minor adjustments and a dash of positive ju-ju …

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Response from business owner

Thank you so so very much for taking the time to come and write such kind wonderful words on your recent experience with us! It truly makes our day to hear such wonderful feedback from our customers and to know that we are making them happy in every way we are able. It has been such a pleasure working with you over the years and we very much value your time, your business, your kind words, and your having us to your home to take care of your garage door concerns! We hope that you and your family have an absolutely wonderful rest of your holiday season and we look forward to working with you for many years to come!! Warm Regards, O'Brien Staff.

via Google
Michael H
Michael H

THEY DID A GOOD JOB!

CANDICEGREENE
CANDICEGREENE

Yes I Would recommend OBrien Garage Doors. We had really good service. However I'm not logging in to Google. Thank you

Barbara M
Barbara M

The young man arrived ready to offer me the best garage service I could experience. e was on time, dressed appropriately, acted professional. In addition, he showed patience while he explained and demonstrated "how to" operate my new system…

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Linda H
Linda H

I was very happy with the prompt service. I will use O'Brien in the future.

Wendy O
Wendy O

Very honest, professional and reliable. Always use as our go to garage door servicers.

Bill H
Bill H

The crew who installed my new garage door was professional, prompt and completed all things promised.

Thanks O'Brien Garage Doors.

W. Hackett

Les I
Les I

Great experience with O'Brien's. Quick, responsive, friendly. Recommend them

Donald B
Donald B

O'Brien took care of my spring issue. Smooth process.

Robert G
Robert G

I was very impressed with the response time. Justin was here in less than an hour from my call and was very thorough in presenting me with my options. He answered all of my questions while he was doing the work which gave me confidence …

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Greg H
Greg H

Maintenance made the garage door quiet as new!

Jack B
Jack B

very prompt professional and fast service. Would definitely use them again

Virgil V
Virgil V

Keep up the good work.

Joe F
Joe F

They arrived when they said they would and completed the repair quickly.

Teresa K
Teresa K

Came early which was perfect. Fixed the issue in record time. Pleasant and efficient.

Geary M
Geary M

The technician John and his assistant called while on their way and were prompt. They did a thorough troubleshoot check, correctly diagnosed the problem and tried the easy solution first. So far so good. My only concern was that their …

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Joseph A
Joseph A

Knowledgeable service tech that is all

Joyce S
Joyce S

A plus. Service man was efficient and very pleasant.. Would recommend him to everyone.

Ken T
Ken T

service was prompt, courteous, professional

Steve M
Steve M

Justin from O'Brien garage doors came out to service my garage door.…

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Joseph G
Joseph G

Repairman Jose came out on the time given,gave me and estimate and was very personable and knew his stuff

Very happy with the service!

Dale D
Dale D

Great, prompt service. I will use them again and recommend them to others.

Dan B
Dan B

The O'Brien Service Team Member was on time, professional, did a great job and very helpful with information and advise.

I don't offer reviews often ... but I would highly recommend these folks!

db – Wauconda

Caral G
Caral G

Very happy with the quality of work. Our garage door was shaking from side to side and now it is perfect. It is very quiet and no shaking.. great job!

Jim
Jim

Repairman explained what was wrong, how he could fix it and the cost.

Duangporn T
Duangporn T

The technician showed up on time, very polite and knowledgeable. He answered all of the questions I asked even offered to come back with no charge if I have problems operating the remote after changing out fresh batteries.

Kathy C
Kathy C

Excellent experience.....thank you very much

Sean J
Sean J

Good work and professional workers

Robert R
Robert R

I was contacted prior to their arrival. The technician was very polite and efficient. After he looked at the door he informed me of the cause and corrective actions he would need to take to fix the door. No work was done until we had talked…

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Ben T
Ben T

Arrived in stated time frame and did good job.

Catherine S
Catherine S

Technician did a fine job. Thank you

Joanne S
Joanne S

The serviceman who came out, did an excellent job. I was very pleased.

Larry O
Larry O

Great Job! Very professional and very thorough. Explained everything in detail!

Walter F
Walter F

Good guy. Efficient. Knowledgeable. Prompt/on time.

Alan D
Alan D

Very pleased w the service.

Jose G
Jose G

Grateful that your tech was helpful and diagnosed our problem swiftly. Credit to him and you. Thanks

Sam E
Sam E

Very courteous and well done job. Thanks

Charles C
Charles C

Great companies start with great personnel.My tech John is certainly what makes O`Brien Garage Doors the best!

Jacky W
Jacky W

Exceeded my timely expectations, going the extra mile, reasonably priced, definitely recommend O’Brian Garage Doors

Cole T
Cole T

Justin performed the repair very quickly and was very nice.

Patrick L
Patrick L

VERY SATISFIED WITH THE WORK THAT WAS PERFORMED. OUR LARGE GARAGE DOOR WAS REALLY GIVING US A FIT.…

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Shar B
Shar B

The service men of O'Brien are prompt, polite, and know their business. We had a garage door that would intermittently not close; types of problems that drive a home owner crazy. Our rep diagnosed the problem quickly and fixed the problem…

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Bob S
Bob S

Arrived on time, price was as quoted, work was very satisfactory, technician was professional and friendly.

Varadhan V
Varadhan V

Quick response and fixed the issue to our satisfaction. Very good service

Wieslaw C
Wieslaw C

Fast solid service.

Recommend to everyone in garage door problem

They deserve 5 stars

Tracy J
Tracy J

Great service... If you want to keep your Garage up to date and quite call O'Brien Garage Doors for a Tune Up.

Lola R
Lola R

We were happy with the quick response to our call, They had a technician out the next day! We also felt they were pretty reasonable. We keep their number handy!

Michael H
Michael H

Thank you for your fast and professional installation of my new garage door opener. I couldn’t have been more pleased, except if you would’ve given it to me for half price.

Joseph S
Joseph S

I was pleased that the worker arrived on time – actually 15 minutes early. Quite a difference from other workmen.

Cordially,

Joseph A. Svozil

Edward M
Edward M

The 2 service guys were right on time and did a great job. I appreciate the extra steps they took by tweaking the garage door opener.

Delores D
Delores D

Our technician Justin was right on time and did an excellent job explaining what needed to be done immediately plus some advice for future maintenance.

Charles S
Charles S

Prompt, courteous service! Fair price too!

Dan O
Dan O

Justin replaced my spring & was very polite & professional.

Jill U
Jill U

Was running early, which worked out great for me; Diagnosed & fixed quickly & efficiently. Professional and courteous, too!

Jeanne F
Jeanne F

Every winter our garage door has issues with staying open in cold weather. I always call O’Brien and they come to the rescue. Justin had it checked and fixed within a half hour!

Dale S
Dale S

Justin was great and very honest

Elaine C
Elaine C

Your service man listened to my problems. He acted swiftly to correct them. I was very impressed.

emc

Betsy W
Betsy W

My garage door has not at 100% opening nd closing and I noticed something was off. I have had O'Brien inthe past and was happy and called on Friday and someone was there Saturday morning. When the tech closed the door he noticwd the chain …

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Tom M
Tom M

great customer service. expert techs. reasonable price. quick response. highly recommend O'Brien for garage door repairs.

Vincent W
Vincent W

Great same day service !!!!

And great price..................

Hemal P
Hemal P

O’brien Garage doors was very easy to work with. My technician Juan was very fast and explain things in a simplistic manner. …

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Theolis H
Theolis H

Excellent service recommend to all . I would use again


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