Customer Reviews of O’Brien Garage Doors – Chicago

These are just a few examples of what our customers had to say about O’Brien Garage Doors – Chicago. These are real reviews from real customers posted on various review websites. We have been proudly serving our customers for over thirty years and are dedicated to providing them with friendly, honest service.

From 39 reviews
Anthony Smith

Fast n reliable service. Justin was very professional n kind. Thank you

Response from business owner

Thank you very much Anthony for your kind feedback on your recent experience with Justin! It was a pleasure working with you! Regards, O'Brien Staff.

via Google
IWin YouWin

Responded quickly, were courteous and Knowledgeable

Response from business owner

Thank you very for your kind feedback! We truly appreciate it and it was a pleasure performing your garage door tune up! Regards, O'Brien Staff.

via Google
Tiffany Osiol

Excellent Service. Our technician, Juan did a great job identifying the problem. Juan had the door repaired and working in no time. 5 Star work and customer service. I highly recommend O'Brien Garage Doors. This is our second time using …

read more
via Google
Tiffany Osiol

Excellent Service!! Juan, our technician, was very professional and thorough!! Garage door was fixed in no time!! This is our second time using O'Brien and are once again, extremely satisfied!!

Response from business owner

Tiffany, thank you very much for taking the time to come and leave kind words on your recent experience with our company! We truly appreciate it and it has been a pleasure working with you the last couple visits! Regards, O'Brien Staff.

via Google
Julie

I couldn’t be happier! In temperatures way too cold to be outside, I received same day service and a quick resolution!

Response from business owner

Thank you very much Julie for your feedback! It was a pleasure taking care of your garage door prolem! Regards, O'Brien Staff.

via Google
Emily G

Justin was great. Pricing was fair and after calling multiple companies, These guys were right in line.

Gregg Aitken

Quick friendly service.

Response from business owner

Thank you very much Mr. Aitken! We appreciate your feedback! Regards, O'Brien Staff.

via Google
Donna Turek

I am pleased to report that Justin was fully able to assess my situation and promptly address it. He is smart and he fixed everything, explaining as he went along. I am grateful that he was dispatched to my home. Garage doors now in tip top…

read more
Response from business owner

Donna, thank you very kindly for taking the time to come and provide your positive words about your recent experience with Justin! We truly appreciate it and it was a pleasure working with you! Regards, O'Brien Staff.

via Google
MaryLyn Ludkowski

The garage door looks and operates fantastically. The WiFi option is great and ease of programming the remotes is wonderful. Installation was very thorough and perfect. We are very pleased with O’Brien’s.

Response from business owner

Marylyn, thank you very kindly for coming and providing such kind feedback on your recent experience! It was a pleasure working with you and we look forward to being your garage door company of choice in the years to come! Regards, O'Brien Staff.

via Google
Mark Streeter

Juan did an excellent job. Very knowledgeable and helpful. They call 30-60 minutes before arriving which is also very helpful.

Response from business owner

Mr. Streeter, thank you so very kindly for taking the extra time to leave kind feedback on your recent experience! It was a pleasure working with you!! Regards, O'Brien Staff.

via Google
Alan Sabol

Excellent work also started and finished on time

Response from business owner

Thank you very much for your kind words Mr. Sabol! It was a pleasure installing your door for you! Thank you for your business! Regards, O'Brien Staff.

via Google
sade 1020

The technician, Justin was very professional , courteous and quick. I'll recommend this company.

Response from business owner

Thank you very kindly Sade for your feedback on Justin! It was a pleasure working with you! Regards, O'Brien Staff.

via Google
Joanne Mayfield

Justin was very knowledgeable and explained what he would do to tune-up the door and gave me some great suggestions with my concerns with winter around the corner. The door is quieter now and working great. Thank you.

Response from business owner

Thank you very kindly Joanne for your feedback on your recent experience with Justin! It was a pleasure working with you yesterday! Regards, O'Brien Staff.

via Google
Cathryn G

John the technician is excellent! Very professional and courteous I would highly recommend!

Response from business owner

Cathryn, thank you so kindly for coming and providing your feedback! It was a pleasure working with you!! Regards, O'Brien Staff.

via Google
Steve Zant

O'Brien Garage Doors is definitely committed to customer service.

The technician that serviced our door was great and he knew what he was doing. Although I scheduled a standard tune-up, I wasn't sure that would necessarily address all that …

read more
Response from business owner

Mr. Zant, we thank you very kindly for your words and doing business with us! We thank you for working with us with any concerns you may have had, and taking our call to make sure that your experience ended in a positive impression! We look forward to working with you in the years to come! Regards, O'Brien Staff.

via Google
Tony Duman

John cane and gave a clear quick assessment what to be done now and what to expect re future repairs or replacements

Response from business owner

Thank you very kindly Tony for taking the time to provide feedback on your recent experience with John! We truly appreciate it! Regards, O'Brien Staff.

via Google
Gregory Lucht

Justin was timely, polite, and professional. He is well trained and explained what needed to be done and why. I will use this company again.

Response from business owner

Gregory, thank you very kindly for leaving your feedback on your recent experience with our technician and our company! We truly appreciate it! Regards, O'Brien Staff.

via Google
Marie Wetendorf

Great job. Came out same day & reasonably priced. Thanks!

Response from business owner

Marie, thank you kindly for your feedback! It was a pleasure working with you! Regards, O'Brien Staff.

via Google
Mark Memler

Wow! Technician, Eric, was fantastic. You will NOT go wrong using this Garage Door company for your service needs. I highly recommend them.

Response from business owner

Mark, thank you very much for taking the time to leave such kind feedback on your recent experience! It was a pleasure working with you! Regards, O'Brien Staff

via Google
Nancy McSweeney

Eric is a top service provider He arrived on time, listens carefully to the customer's concern and gives a clear solution on what needs to be repaired to get the door working well, all within a reasonable price. Thanks Eric for solving my …

read more
Response from business owner

Nancy, thank you very kindly for taking the time to come and provide such kind words on your experience with Eric! It was a pleasure working with you! Regards, O'Brien Staff

via Google
Tammie MacMullen

Very impressed with O'Brien Garage Doors! They were super fast responding to me and very up front with cost and services. When they arrived at our home, they were very professional and I was amazed at how fast they worked. We had our …

read more
Response from business owner

Tammie, thank you very kindly for taking the extra time to come and provide such kind feedback on your recent experience with our company! It was a pleasure emailing with you to get you all set up, and a pleasure coming to your home and completing your spring replacement and opener install! We look forward to being your garage door company of choice in the years to come! Regards, O'Brien Staff

via Google
shannon moyano

We absolutely love our new garage door. It made a huge difference with our curb appeal. Neighbors keep stopping by to ask who did it! Oh course we say O'Brien. We are so impressed with the value, quality, and work put into our new door. We …

read more
Response from business owner

Shannon, thank you very kindly for taking the time to come provide feedback and give kind words regarding your experience with your door install! It was a pleasure working with you and we look forward to being your garage door company of choice in the years to come!! Regards, O'Brien Staff

via Google
Jason McCain

Eric did a great job on our install. The new door looks terrific. Thank you.

Response from business owner

Jason, thank you very much for taking the time to provide feedback on your experience with your install! It was a pleasure working with you! Regards, O'Brien Staff

via Google
Nino Cuttone

The folks at O'Brien Garage are very nice and helpful. After an initial "no cost" inspection the technician and I decided that the opener had to be replaced. A convenient appointment with a "narrow" window was set to accommodate me and they…

read more
Response from business owner

Nino, thank you very kindly for taking the extra time to provide feedback on your recent experience with our company and our installer! It has been a pleasure working with you over the last few years and we appreciate your repeat business and kind words! Regards, O'Brien Staff

via Google
Elizabeth Wolfe

Eric was terrific. Not only did he come a day earlier than scheduled since he was in the neighborhood but he did quality work while he was here. Between birds nests and burned out light bulbs, he gave our garage door the tune-up it so …

read more
Response from business owner

Elizabeth, thank you very kindly for taking the extra moment to provide feedback on your recent experience with our technician! It was wonderful working with you and we look forward to being your garage door company of choice in the future! Regards, O'Brien Staff

via Google
Bob Robin

Eric was so polite and friendly that it was a great experience. He did his job very efficiently. Thank you Eric.

Response from business owner

Bob, thank you very much for taking the extra time to provide your feedback on your recent experience with our technician! It was a pleasure working with you! Regards, O'Brien Staff

via Google
Karen Patel

excellent job

Response from business owner

Thank you Karen! It was a pleasure installing your door for you! Regards, O'Brien Staff

via Google
Gene Ahner

Exceeded expectations in every way. Corrected problem and went further to assure it would not happen again

Response from business owner

Gene, thank you kindly for providing feedback on your recent experience with our company! Regards, O'Brien Staff

via Google
Nathan Haselhorst

Eric was great. Very knowledgeable. Would definitely hire again.

Response from business owner

Nathan, thank you very much for your feedback on your experience with our technician! We value your business and look forward to working with you in the future! Regards, O'Brien Staff

via Google
John North

They have provides prompt and fair service whenever the need presented itself. The technicians are knowledgeable and personable.

Response from business owner

John, thank you very much for your positive feedback on your experience! It has been a pleasure doing business with over the last several years and we look forward to working with you in the years to come! Regards, O'Brien Staff

via Google
Dennis Karas

Eric arrived within the specified appointment time range. He checked out all the moving hardware on my garage doors. He gave the door hardware and the door opener the necessary lubrication needed to keep the doors operating smoothly. Worn …

read more
Response from business owner

Dennis, thank you very much for your kind words about our technician and your experience overall. It was a pleasure coming to your home and doing business with you! Regards, O'Brien Staff

via Google
Nsane Gear

Honest people and great customer service, I highly recommend them.

Response from business owner

Thank you very much for your kind words! We look forward to working with you in the future! Regards, O'Brien Staff

via Google
Jose Ramos

Erick T arrived within the specified time range and was compliant with my needs. He did not try and sell me products that I did not need and I believe that he was professional and courteous in every regard. The work was done within an …

read more
Response from business owner

Jose, thank you very much for taking the time to leave such kind feedback on our technician and our company! It was a pleasure coming to your home and servicing your garage door, and we look forward to working with you in the future!

Regards,

O'Brien Staff

via Google
Melanie Sleva

Great service – fast and reasonable. Eric's kindness, understanding, and knowledge is appreciated.

Response from business owner

Thank you Melanie! It was a pleasure working with you!

Regards, O'Brien Staff

via Google
Srini Adusumilli

Thank you guys for coming in on time and delivering excellent service. The end to end process is very smooth and it has been a great experience. I recommend anyone to call O'Brian garage doors for your needs.

Response from business owner

Srini, we appreciate your feedback on our service. We value your business and look forward to working with you in the future!

Regards, O'Brien Staff

via Google
Brian Donovan

Next day service, timely and professional. Justin was quick thorough and made it happen! Recommend highly!

Response from business owner

Brian, thank you for your positive feedback! It was a pleasure doing business with you.

Regards, O'Brien Staff

via Google
Shawn Block

Same day service! Justin was very efficient and informative. He replaced our garage door rollers and tuned up (lubricated) the hinges on our door. Thank you for everything – we will be return customers in the future!!

Response from business owner

Shawn, thank you very much for taking the extra time to leave your feedback. We look forward to working with you in the future!

Regards, O'Brien Staff.

via Google
Robert Chatmon

These people do great work. I called for service at noon and by 2 o'clock Justin was there. He took one look at my door and instantly knew what was wrong. Fabulous service and reasonable pricing. I highly recommend.

Response from business owner

Thank you Robert for your positive feedback! It was a pleasure doing business with you!

Regards, O'Brien Staff

via Google
Renee Chandler

We are so VERY happy and satisfied with the garage door and opener we ended up purchasing from O'Brien's this past weekend. They made it extremely easy by having Eric come out on Friday morning and giving me a free estimate and not pushing …

read more
Response from business owner

Renee, thank you so very much for your very kind words about our technician and our company. It is customers like you that make this business a pleasure to be in. We value your business and look forward to serving you for any garage door needs you may have in the future!

Regards, O'Brien Staff

via Google



O’Brien Garage Doors – Chicago
Garage Door Repair
and Installation Services

Addison, Illinois 60101

(630) 504-7151