Customer Reviews of O’Brien Garage Doors – Chicago

These are just a few examples of what our customers had to say about O’Brien Garage Doors – Chicago. These are real reviews from real customers posted on various review websites. We have been proudly serving our customers for over thirty years and are dedicated to providing them with friendly, honest service.

From 83 reviews
Scott DeLorenzo

Great to work with! Easy going and nice people. Quietest garage door I'm ever not heard!

via Google
Sam E

Very courteous and well done job. Thanks

Charles C

Great companies start with great personnel.My tech John is certainly what makes O`Brien Garage Doors the best!

Sheila Harper

The service was timely and informative. I greatly appreciated the work which was done and i will definitely recommend your vompany to others.

via Google
Cindy Sullivan

Justin showed up on time, the work was completed in the amount of time he estimated, and he did a good job.

via Google
Jacky W

Exceeded my timely expectations, going the extra mile, reasonably priced, definitely recommend O’Brian Garage Doors

Cole T

Justin performed the repair very quickly and was very nice.

Patrick L

VERY SATISFIED WITH THE WORK THAT WAS PERFORMED. OUR LARGE GARAGE DOOR WAS REALLY GIVING US A FIT.…

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Michael Rolinitis

The guys came on time and had my garage door repaired in less than 20 minutes. They were awesome and I think their service is a great value.

via Google
Shar B

The service men of O'Brien are prompt, polite, and know their business. We had a garage door that would intermittently not close; types of problems that drive a home owner crazy. Our rep diagnosed the problem quickly and fixed the problem…

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Bob S

Arrived on time, price was as quoted, work was very satisfactory, technician was professional and friendly.

Varadhan V

Quick response and fixed the issue to our satisfaction. Very good service

Debbie Butcher

Called on a Saturday morning and they were able to come out that evening to replace the springs. Very professional.

Response from business owner

Thank you very much Debbie for your kind words! It was a pleasure coming out on Sunday to replace your springs! We appreciate your business and look forward to working with you in the years to come! Regards, O'Brien Staff.

via Google
Wieslaw C

Fast solid service.

Recommend to everyone in garage door problem

They deserve 5 stars

Tracy J

Great service... If you want to keep your Garage up to date and quite call O'Brien Garage Doors for a Tune Up.

Lola R

We were happy with the quick response to our call, They had a technician out the next day! We also felt they were pretty reasonable. We keep their number handy!

Avraham Mor

Great service and very professional!

Response from business owner

Thank you kindly Avraham! It was a pleasure doing your tune up! Regards, O'Brien Staff.

via Google
Michael H

Thank you for your fast and professional installation of my new garage door opener. I couldn’t have been more pleased, except if you would’ve given it to me for half price.

Mary Filarski

Thank you O'Brien Garage Doors for the quick appointment and reasonable prices. The technician was courteous, helpful and efficient.

Response from business owner

Thank you very much Mary for your kind words! It has been a pleasure coming to your home and assisting you the last few times over the years and we look forward to working with you in the years to come!! Regards, O'Brien Staff.

via Google
Patrick Mac Mahon

The technician, Juan, was great. Fast, efficient, friendly. Determined the garage door problem and fixed it in less than 5 minutes. When I called to make the appointment, I was really expecting someone the next week. But, in fact, they …

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Response from business owner

Thank you very much Patrick for your very kind words regarding your experience with Juan and with our company! It was a pleasure coming to your home and getting your garage door problem resolved quickly for you. We appreciate your business! Regards, O'Brien Staff.

via Google
Joseph S

I was pleased that the worker arrived on time – actually 15 minutes early. Quite a difference from other workmen.

Cordially,

Joseph A. Svozil

Edward M

The 2 service guys were right on time and did a great job. I appreciate the extra steps they took by tweaking the garage door opener.

rajat prakash

WENT EXTRA MILE

Response from business owner

Thank you very much Mr. Prakash! So glad we got you all taken care of! Regards, O'Brien Staff.

via Google
Delores D

Our technician Justin was right on time and did an excellent job explaining what needed to be done immediately plus some advice for future maintenance.

Charles S

Prompt, courteous service! Fair price too!

Vlad Kiperman

Good! Fast! Friendly! Reasonable!

Response from business owner

Thank you very much Vlad! It has been a pleasure working with you over the years! Regards, O'Brien Staff.

via Google
Dan O

Justin replaced my spring & was very polite & professional.

Jill U

Was running early, which worked out great for me; Diagnosed & fixed quickly & efficiently. Professional and courteous, too!

annemarie nuccio

Timely and reluable👌

Response from business owner

Thank you very kindly Annemarie! It was a pleasure working with you! Regards, O'Brien Staff.

via Google
Sadru Dharamsy

Called OGD for malfunctioning garage door. Prompt response and problem fixed within 48 hrs at a very reasonable price. Very professional staff. Will use them again and so should you.

Response from business owner

Thank you so very much Sadru for taking the time to provide such kind words on your experience with our company! It has been a pleasure working with you over the last couple years and we look forward to working with yo in the years to come! Regards, O'Brien Staff.

via Google
Jeanne F

Every winter our garage door has issues with staying open in cold weather. I always call O’Brien and they come to the rescue. Justin had it checked and fixed within a half hour!

Dale S

Justin was great and very honest

Elaine C

Your service man listened to my problems. He acted swiftly to correct them. I was very impressed.

emc

Betsy W

My garage door has not at 100% opening nd closing and I noticed something was off. I have had O'Brien inthe past and was happy and called on Friday and someone was there Saturday morning. When the tech closed the door he noticwd the chain …

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Tom M

great customer service. expert techs. reasonable price. quick response. highly recommend O'Brien for garage door repairs.

Betsy W

I was having problems with my garage door not wanting to open or close at certain times. I had O'Brien over a couple years back and di not hesitate to call. I called Friday and they were at my house Saturday morning. He saw the problem with…

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Response from business owner

Thank you so very much Betsy for taking the extra time to come and provide such detailed kind words on your recent experience with our technician and with our company! It truly means the world to us that you were so happy and have been pleased with our services the last couple times. We look forward to working with you in the years to come! Regards, O'Brien Staff.

via Google
Carol M

My experience with O'Brien was awesome. I called on a Saturday and in less than an hour, Justin arrived. He had my opener fixed within a few minutes, then tuned it up, and explained everything all the way. I would definitely use them again…

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Response from business owner

Thank you so very much Carole for taking the extra time to provide such kind words on your recent experience with our technician! It truly means the world to us to hear that our customers are happy! We thank you for your business and your time and look forward to working with you in the years to come! Regards, O'Brien Staff.

via Google
Phyllis Sommer

Showed up right on time!

Had the parts in his truck and did it quickly, neatly, and politely.

Highly recommend.

Response from business owner

Thank you very kindly Phyllis for your kind words about your recent experience with our technician! It has been a pleasure working with you over the years and we look forward to being your garage door company of choice in the years to come! Regards, O'Brien Staff.

via Google
Vincent W

Great same day service !!!!

And great price..................

Katie Mangiardi

Great experience. Have used them to install a new door as well as tune up and have found them to be very friendly and thorough. Justin was great and answered all of my questions and explained what he did. Definitely would recommend!

Response from business owner

Katie, thank you so very much for taking the time to come and leave such kind words on your experience with our company and with our technician! It has been a pleasure working with you and we look forward to working with you in the years to come! Regards, O'Brien Staff.

via Google
Hemal P

O’brien Garage doors was very easy to work with. My technician Juan was very fast and explain things in a simplistic manner. …

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WALTER C VINCENT

Great same day service

Response from business owner

Thank you very kindly Mr. Vincent for your kind words! It was a pleasure doing your spring replacement for you! Regards, O'Brien Staff.

via Google
Kathy Boncz

Technicians did a great and quick job replacing my garage door opener system.

Response from business owner

Thank you very much Kathy for leaving kind words on your recent experience with our technician! It was a pleasure installing your garage door opener for you! Regards, O'Brien Staff.

via Google
Theolis H

Excellent service recommend to all . I would use again

IWin YouWin

Responded quickly, were courteous and Knowledgeable

Response from business owner

Thank you very for your kind feedback! We truly appreciate it and it was a pleasure performing your garage door tune up! Regards, O'Brien Staff.

via Google
Anthony Smith

Fast n reliable service. Justin was very professional n kind. Thank you

Response from business owner

Thank you very much Anthony for your kind feedback on your recent experience with Justin! It was a pleasure working with you! Regards, O'Brien Staff.

via Google
Tiffany Osiol

Excellent Service. Our technician, Juan did a great job identifying the problem. Juan had the door repaired and working in no time. 5 Star work and customer service. I highly recommend O'Brien Garage Doors. This is our second time using …

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via Google
Tiffany Osiol

Excellent Service!! Juan, our technician, was very professional and thorough!! Garage door was fixed in no time!! This is our second time using O'Brien and are once again, extremely satisfied!!

Response from business owner

Tiffany, thank you very much for taking the time to come and leave kind words on your recent experience with our company! We truly appreciate it and it has been a pleasure working with you the last couple visits! Regards, O'Brien Staff.

via Google
Julie

I couldn’t be happier! In temperatures way too cold to be outside, I received same day service and a quick resolution!

Response from business owner

Thank you very much Julie for your feedback! It was a pleasure taking care of your garage door prolem! Regards, O'Brien Staff.

via Google
Emily G

Justin was great. Pricing was fair and after calling multiple companies, These guys were right in line.

Gregg Aitken

Quick friendly service.

Response from business owner

Thank you very much Mr. Aitken! We appreciate your feedback! Regards, O'Brien Staff.

via Google
Donna Turek

I am pleased to report that Justin was fully able to assess my situation and promptly address it. He is smart and he fixed everything, explaining as he went along. I am grateful that he was dispatched to my home. Garage doors now in tip top…

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Response from business owner

Donna, thank you very kindly for taking the time to come and provide your positive words about your recent experience with Justin! We truly appreciate it and it was a pleasure working with you! Regards, O'Brien Staff.

via Google
MaryLyn Ludkowski

The garage door looks and operates fantastically. The WiFi option is great and ease of programming the remotes is wonderful. Installation was very thorough and perfect. We are very pleased with O’Brien’s.

Response from business owner

Marylyn, thank you very kindly for coming and providing such kind feedback on your recent experience! It was a pleasure working with you and we look forward to being your garage door company of choice in the years to come! Regards, O'Brien Staff.

via Google
Mark Streeter

Juan did an excellent job. Very knowledgeable and helpful. They call 30-60 minutes before arriving which is also very helpful.

Response from business owner

Mr. Streeter, thank you so very kindly for taking the extra time to leave kind feedback on your recent experience! It was a pleasure working with you!! Regards, O'Brien Staff.

via Google
Alan Sabol

Excellent work also started and finished on time

Response from business owner

Thank you very much for your kind words Mr. Sabol! It was a pleasure installing your door for you! Thank you for your business! Regards, O'Brien Staff.

via Google
sade 1020

The technician, Justin was very professional , courteous and quick. I'll recommend this company.

Response from business owner

Thank you very kindly Sade for your feedback on Justin! It was a pleasure working with you! Regards, O'Brien Staff.

via Google
Joanne Mayfield

Justin was very knowledgeable and explained what he would do to tune-up the door and gave me some great suggestions with my concerns with winter around the corner. The door is quieter now and working great. Thank you.

Response from business owner

Thank you very kindly Joanne for your feedback on your recent experience with Justin! It was a pleasure working with you yesterday! Regards, O'Brien Staff.

via Google
Cathryn G

John the technician is excellent! Very professional and courteous I would highly recommend!

Response from business owner

Cathryn, thank you so kindly for coming and providing your feedback! It was a pleasure working with you!! Regards, O'Brien Staff.

via Google
Steve Zant

O'Brien Garage Doors is definitely committed to customer service.

The technician that serviced our door was great and he knew what he was doing. Although I scheduled a standard tune-up, I wasn't sure that would necessarily address all that …

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Response from business owner

Mr. Zant, we thank you very kindly for your words and doing business with us! We thank you for working with us with any concerns you may have had, and taking our call to make sure that your experience ended in a positive impression! We look forward to working with you in the years to come! Regards, O'Brien Staff.

via Google
Tony Duman

John cane and gave a clear quick assessment what to be done now and what to expect re future repairs or replacements

Response from business owner

Thank you very kindly Tony for taking the time to provide feedback on your recent experience with John! We truly appreciate it! Regards, O'Brien Staff.

via Google
Gregory Lucht

Justin was timely, polite, and professional. He is well trained and explained what needed to be done and why. I will use this company again.

Response from business owner

Gregory, thank you very kindly for leaving your feedback on your recent experience with our technician and our company! We truly appreciate it! Regards, O'Brien Staff.

via Google
Marie Wetendorf

Great job. Came out same day & reasonably priced. Thanks!

Response from business owner

Marie, thank you kindly for your feedback! It was a pleasure working with you! Regards, O'Brien Staff.

via Google
Mark Memler

Wow! Technician, Eric, was fantastic. You will NOT go wrong using this Garage Door company for your service needs. I highly recommend them.

Response from business owner

Mark, thank you very much for taking the time to leave such kind feedback on your recent experience! It was a pleasure working with you! Regards, O'Brien Staff

via Google
Nancy McSweeney

Eric is a top service provider He arrived on time, listens carefully to the customer's concern and gives a clear solution on what needs to be repaired to get the door working well, all within a reasonable price. Thanks Eric for solving my …

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Response from business owner

Nancy, thank you very kindly for taking the time to come and provide such kind words on your experience with Eric! It was a pleasure working with you! Regards, O'Brien Staff

via Google
Tammie MacMullen

Very impressed with O'Brien Garage Doors! They were super fast responding to me and very up front with cost and services. When they arrived at our home, they were very professional and I was amazed at how fast they worked. We had our …

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Response from business owner

Tammie, thank you very kindly for taking the extra time to come and provide such kind feedback on your recent experience with our company! It was a pleasure emailing with you to get you all set up, and a pleasure coming to your home and completing your spring replacement and opener install! We look forward to being your garage door company of choice in the years to come! Regards, O'Brien Staff

via Google
shannon moyano

We absolutely love our new garage door. It made a huge difference with our curb appeal. Neighbors keep stopping by to ask who did it! Oh course we say O'Brien. We are so impressed with the value, quality, and work put into our new door. We …

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Response from business owner

Shannon, thank you very kindly for taking the time to come provide feedback and give kind words regarding your experience with your door install! It was a pleasure working with you and we look forward to being your garage door company of choice in the years to come!! Regards, O'Brien Staff

via Google
Jason McCain

Eric did a great job on our install. The new door looks terrific. Thank you.

Response from business owner

Jason, thank you very much for taking the time to provide feedback on your experience with your install! It was a pleasure working with you! Regards, O'Brien Staff

via Google
Nino Cuttone

The folks at O'Brien Garage are very nice and helpful. After an initial "no cost" inspection the technician and I decided that the opener had to be replaced. A convenient appointment with a "narrow" window was set to accommodate me and they…

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Response from business owner

Nino, thank you very kindly for taking the extra time to provide feedback on your recent experience with our company and our installer! It has been a pleasure working with you over the last few years and we appreciate your repeat business and kind words! Regards, O'Brien Staff

via Google
Elizabeth Wolfe

Eric was terrific. Not only did he come a day earlier than scheduled since he was in the neighborhood but he did quality work while he was here. Between birds nests and burned out light bulbs, he gave our garage door the tune-up it so …

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Response from business owner

Elizabeth, thank you very kindly for taking the extra moment to provide feedback on your recent experience with our technician! It was wonderful working with you and we look forward to being your garage door company of choice in the future! Regards, O'Brien Staff

via Google
Bob Robin

Eric was so polite and friendly that it was a great experience. He did his job very efficiently. Thank you Eric.

Response from business owner

Bob, thank you very much for taking the extra time to provide your feedback on your recent experience with our technician! It was a pleasure working with you! Regards, O'Brien Staff

via Google
Karen Patel

excellent job

Response from business owner

Thank you Karen! It was a pleasure installing your door for you! Regards, O'Brien Staff

via Google
Gene Ahner

Exceeded expectations in every way. Corrected problem and went further to assure it would not happen again

Response from business owner

Gene, thank you kindly for providing feedback on your recent experience with our company! Regards, O'Brien Staff

via Google
Nathan Haselhorst

Eric was great. Very knowledgeable. Would definitely hire again.

Response from business owner

Nathan, thank you very much for your feedback on your experience with our technician! We value your business and look forward to working with you in the future! Regards, O'Brien Staff

via Google
John North

They have provides prompt and fair service whenever the need presented itself. The technicians are knowledgeable and personable.

Response from business owner

John, thank you very much for your positive feedback on your experience! It has been a pleasure doing business with over the last several years and we look forward to working with you in the years to come! Regards, O'Brien Staff

via Google
Dennis Karas

Eric arrived within the specified appointment time range. He checked out all the moving hardware on my garage doors. He gave the door hardware and the door opener the necessary lubrication needed to keep the doors operating smoothly. Worn …

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Response from business owner

Dennis, thank you very much for your kind words about our technician and your experience overall. It was a pleasure coming to your home and doing business with you! Regards, O'Brien Staff

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Nsane Gear

Honest people and great customer service, I highly recommend them.

Response from business owner

Thank you very much for your kind words! We look forward to working with you in the future! Regards, O'Brien Staff

via Google
Jose Ramos

Erick T arrived within the specified time range and was compliant with my needs. He did not try and sell me products that I did not need and I believe that he was professional and courteous in every regard. The work was done within an …

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Response from business owner

Jose, thank you very much for taking the time to leave such kind feedback on our technician and our company! It was a pleasure coming to your home and servicing your garage door, and we look forward to working with you in the future!

Regards,

O'Brien Staff

via Google
MelanieS

Great service – fast and reasonable. Eric's kindness, understanding, and knowledge is appreciated.

Response from business owner

Thank you Melanie! It was a pleasure working with you!

Regards, O'Brien Staff

via Google
Srini Adusumilli

Thank you guys for coming in on time and delivering excellent service. The end to end process is very smooth and it has been a great experience. I recommend anyone to call O'Brian garage doors for your needs.

Response from business owner

Srini, we appreciate your feedback on our service. We value your business and look forward to working with you in the future!

Regards, O'Brien Staff

via Google
Brian Donovan

Next day service, timely and professional. Justin was quick thorough and made it happen! Recommend highly!

Response from business owner

Brian, thank you for your positive feedback! It was a pleasure doing business with you.

Regards, O'Brien Staff

via Google
Shawn Block

Same day service! Justin was very efficient and informative. He replaced our garage door rollers and tuned up (lubricated) the hinges on our door. Thank you for everything – we will be return customers in the future!!

Response from business owner

Shawn, thank you very much for taking the extra time to leave your feedback. We look forward to working with you in the future!

Regards, O'Brien Staff.

via Google
Robert Chatmon

These people do great work. I called for service at noon and by 2 o'clock Justin was there. He took one look at my door and instantly knew what was wrong. Fabulous service and reasonable pricing. I highly recommend.

Response from business owner

Thank you Robert for your positive feedback! It was a pleasure doing business with you!

Regards, O'Brien Staff

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Renee Chandler

We are so VERY happy and satisfied with the garage door and opener we ended up purchasing from O'Brien's this past weekend. They made it extremely easy by having Eric come out on Friday morning and giving me a free estimate and not pushing …

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Response from business owner

Renee, thank you so very much for your very kind words about our technician and our company. It is customers like you that make this business a pleasure to be in. We value your business and look forward to serving you for any garage door needs you may have in the future!

Regards, O'Brien Staff

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O’Brien Garage Doors – Chicago
Garage Door Repair
and Installation Services

Addison, Illinois 60101

(630) 504-7151